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Nice folks, nominal effort by the company to look like Ma and Pa (always in a very public way), but overall, low morale. People don't leave feeling good about their days.
Dental benefits and incentives for participation and punctuality, but having pretty teeth isn't worth the stress.
Constant and most of the time, nonstop since we were understaffed. Sometimes was the only person in Canada taking calls.
We were told calls would mostly be people sick with the flu and helping them find nearest clinic ; ended up being calls that were MUCH MORE DIFFICULT AND TROUBLING which we had zero training on how to manage.
The most stressful part of working for Blue Ocean Contact a center is the complete lack of support by coaches and project managers , the amount of times you are faulted for things out of your control, the awful work/life balance , the fact A TON of people were hospitalized within the first few months of working , and the fact that they cover themselves by offering “free treats” every two weeks and talks highly about themselves during training.