Blue Horizon Hotel Employee Reviews for Guest Service Agent
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Guest Service Agent2 reviews
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Great staff and environment. Horrible management
Guest Services Representative (Former Employee) - Vancouver, BC - 26 May 2019
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The most useful review selected by IndeedThe most amazing staff I’ve ever worked with. Everyone is friendly and nice. The front office management is amazing, very flexible with schedule.
However upper management is horrible. They are rude and create an unsupportive workplace where everyone is afraid of making mistakes.
There’s no staff appreciation at all. HR is not easily accessible for employees.
Pros
Salary and staff
Cons
Management
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Fair and fun place to work
Guest Services Agent (Current Employee) - Vancouver, BC - 22 April 2019
The hotel is beautiful, amazing location, in the heart of downtown. Easy to commute here.
A fair workplace culture for a diversified environment. We have an open communication with the higher/highest management level.
The coworkers here are some of the most down to earth people I've ever met, and they're also coming from all around the world, which provides you with an opportunity to learn about how other parts of the world live.
Managers are never afraid to step in and help when needed.
The people I have the opportunity to meet and work with in the hotel is the highlight of everyday, always smiling and easy to talk to.
Pros
Union Hotel; Life balance
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Insights into Blue Horizon Hotel
What people like
- Support from manager
- General feeling of work happiness
- Supportive environment
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Guest Service Agent at Blue Horizon Hotel
Estimated salary
$17.83 per hour
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Ratings by category
3.6 out of 5 stars for Work/Life Balance
3.5 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job security/advancement
3.1 out of 5 stars for Management
3.4 out of 5 stars for Culture
Questions about Blue Horizon Hotel
- What is the promotion process like at Blue Horizon Hotel?2 people answered
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- What questions did they ask during your interview at Blue Horizon Hotel?One person answered
- What would you suggest Blue Horizon Hotel management do to prevent others from leaving?One person answered
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