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Blue Heron Support Services Association

Blue Heron Support Services Association Employee Review

Micro Managing/Low Morale

Personal Support Worker (PSW) (Former Employee) - Barrhead, AB - 6 April 2023

Overall, organization is managed poorly and does not provide the adequate support and guidance necessary for the support staff to be successful. Staff are under paid and over worked. Management have unrealistic expectations regarding the current staffs work load and do not provide supportive mentoring or guidance. Management focuses on punitive measures if staff performance needs to be corrected rather than being pro active. Highly stressful environment with very low morale.

Pros

Good Benefits

Cons

Micro Managing

Ratings by category

2.0 out of 5 stars for Work/Life Balance

3.0 out of 5 stars for Salary/Benefits

2.0 out of 5 stars for Job security/advancement

1.0 out of 5 stars for Management

1.0 out of 5 stars for Culture

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Amazing company to work for!

Support Worker (Former Employee) - Grande Prairie, AB - 16 October 2023

Management is so supportive and kind here. So many training opportunities when you start that teach valuable skills you will use. Very flexible work schedule. I adored working here and would absolutely recommend it to anyone looking for experience in this field.

Pros

Clients, supportive managers, flexibility in work schedule.

Cons

stressful events with clients - however you WILL be supported by supervisors

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Supporting Client's with acquired brain injuries.

DSW Support Worker (Current Employee) - North East Alberta - 27 March 2023

Blue Heron has seminars and courses to keep current. These are enjoyable and informative.I have grown personally and professionally.It was my first time doing a AISH application. l had to research information to include assessments in the application and that speeded up the process. I got it done and a cheque for my Client in three months. If they had asked me if l had ever done an AISH application in the interview l would have said "No". Their environment is conducive to learning. Environment is everything.

Pros

Good benefits.

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Same location

A great company who care about the clients they serve and their employees, a rewarding career

Community Disability Support Worker (Current Employee) - Barrhead - 11 July 2023

This organization has a great work environment, with many opportunities to learn and grow through their professional development program. Their benefit program is awesome with wonderful benefits such as a fully paid health and dental plan, paid sick leave/mental health days, a RRSP program, a Wellness program and more. The Leadership team ensure great support for the frontline staff in many different ways. Even if you are not satisfied with something, there are concrete policies and processes in place to ensure concerns are heard and addressed. There is a great sense of team not only in the program you work in but in the organization as a whole. Because services are provided 24/7 there is lots of opportunity for a variety of shifts as well as flexibility in your work schedule. This organization does so many things to help give back to the communities that support them and you can participate in these activities too. And best of all the individuals are wonderful people to work with

Pros

This work can be very challenging as well as very rewarding and is not just a job, it is a career, they help employees to grow into their career as much as they want to.

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