Bloom Care Solutions Employee Reviews

My coordinators, supervisors, and managers are very supportive. They always try to find a schedule that fits me since I was also studying full-time while I was working with them. The pay is good. They see to it that your clients fit the skills that you have.

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A variety of work hours but No job security

PSW (Former Employee) - Kitchener, On - 18 April 2023

Workers should send emails to get the duty. First come, first served. Not many regular shifts.Not continuing care.One of the coordinators often changed my schedule without any notice.No benefits.

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Insights into Bloom Care Solutions

Based on 22 survey responses

What people like

Ability to meet personal goals
Energizing work tasks
General feeling of work happiness

Good Agency

Personal Support Worker (Current Employee) - Kitchener, ON - 7 March 2023

Generally a good agency only downside is when your client is discharged from service, you could stay a while without work. Shifts are sent to numerous PSWs hence very difficult to get a new client. Pay is fair.

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Great company and awesome team work environment

Care Experience Supervisor (Former Employee) - Vaughan, ON - 3 February 2023

This is a wonderful company to work for. The team work is exceptional and I always feel supported and continuously growing and changing for the better. I love that I keep learning new things and getting to work with different community programs with all the different contracts Bloom has. In the last year the company has grown so much and extremely proud to be part of the team. I don't feel stuck with no change in site like my previous employer. Bloom is constantly trying to make things easier and better for it's employees. They take suggestions seriously and are continuously working on making things better both for it's staff and it's clients. I have never gotten any complaints from clients, everyone is always so satisfied with the service. The management team are all super supportive and we can depend on each other and always help each other out. Never had any issues with any member of management. They are a great bunch. I would say that it's like a family - we all just get along and work so well with each other. We are also always celebrated come birthday and work anniversary. It's important to feel appreciated and part of a team because we spend so much of our time working. I feel more compelled to put in OT and ensure things get done to help the company excel because you will get to grow with them! Definitely a superb opportunity!

Pros

Excellent team environment. Great management and a growing company!

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Better experience

Personal Support Worker (Former Employee) - Kitchener-Waterloo, ON - 4 August 2022

Client care is my duty and as a PSW I love to serve. Bloom care has good team to deal with employees and flexible working hours. My experience was amazing. Suggest to join Bloom care.

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Good pay. Bad/ stressful schedule

Personal Support Worker (Current Employee) - Kitchener, ON - 12 April 2022

The pay is good. it's the highest i've seen in the area. 20 (+3$ covid raise). My biggest problem is that they don't directly schedule you. they send out mass emails to the 500+ psws they have employed and the first person to answer is the person to get it so if you aren't checking your emails you won't find work. so it's stressful. if a client doesn't need you anymore there won't be anything lined up for next week, you have to find a new client that fits your schedule yourself and sometimes you won't be able to find the right one or won't be the first person to answer so you can go weeks without work.

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Poor Management

Care Specialist (Former Employee) - Toronto, ON - 1 April 2022

Cons: Under paying for the work you are expected to do in non-management roles. High turnover. Minimal training. Disengaged management that lacks accountability. Draining environment if you are simply not “liked” by the wrong person/people. Lack of genuine support to help you thrive and grow. Company is over zealous for new clients and projects which results in staff being over worked. Pros: Job itself isn’t bad. Clients are lovely and you’re working towards a good cause. Good benefits. Good if you want the experience on your resume.

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Official response from Bloom Care Solutions

10 June 2022

Thank you for your feedback. Employee feedback and satisfaction is extremely important to us. We would love the opportunity to address your concerns directly with you however your post is anonymous and as such we cannot confirm if you were employed by us or not. Our employees, office staff and Care Pro's alike, are the heart of our company, and we are committed to treating everyone with kindness, respect, compassion, and fairness. Wages at Bloom, across all our departments, are higher than industry standard as our commitment to our employees is one of our core values. Bloom’s management team and staff at every level have displayed great job satisfaction and engagement. Bloom strongly believes in coming together as a team to get the work done and provide the best possible service to our clients while maintaining a strong work-life balance. As such the training and culture that we have achieved are based on our mission to provide leading experiences, for both our staff and clients.

Interesting and refreshing

Personal Support Worker (Current Employee) - Guelph, ON - 2 March 2022

Bloom is great for flexibility and having both random or reoccurring clients day to day. Management are very friendly and easy to communicate with. Pay rate is competitive.

Pros

Make your schedule

Cons

Unsteady

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Great work hours!

Personal Support Worker (Former Employee) - Toronto, ON - 26 January 2022

Great salary and great hours flexibility depending upon your availability of hours and management is quite great when you tell your problems of not doing shift sometimes they understand!

Pros

Overall great in terms of Pay and flexible hours depending upon your availability

Cons

Sometimes its hard to connect for me with management

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Good place to maintain proper work-life balance

PSW/Caregiver (Current Employee) - Cambridge, ON - 17 November 2021

Bloom care solution will provide you flexible working schedules. As long as you notify them that you need day off earlier, the coordinators are really helpful and supportive about that. It is little bit difficult to have a regular client. In other words, sometimes, it is difficult to have 40 hours of working hours in a week, fully.

Pros

Flexible shifts

Cons

Unstable working hours

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Jobs at Bloom Care Solutions

Care Experience Coordinator

Personal Support Worker

Excellent experience

PSW (Former Employee) - Cambridge, ON - 10 November 2021

I want to thank all the staff at Bloom for the most wonderful one plus years with the company.I'd stay another 30 if I didn't live 3.5 hours away.You will all be missed.

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Good work environment

Personal Support Worker (Current Employee) - GTA City of Ontario - 23 October 2021

I am happy to be associated with Bloom Care Solution in a mutually-beneficial working relationship. They have a professional Management style that provides promptly for the needs of employees. They attends promptly to employee concern proposing various workable options while allowing staff to choose the one that best suited for her situation.

Pros

Prompt attention to employee needs and concern

Cons

There is an opportunity for improvement especially in the area of long hours

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Great response and planning from the office

PWS (Current Employee) - North York. Toronto - 22 October 2021

Excellent caregiving, great place to work and wonderful staff with flexible hours. Consistency administration, good management team. Bloomcare solution the management are so pleasant always ready to help the pro-care staff with their requests

Pros

Gift card

Cons

Long hours and flexible

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Rewarding, Gratifying and Successful.

Clinical Experience Manager (Current Employee) - Vaughan, ON - 14 October 2021

I've been working with Bloom Care Solutions for almost 2 years, first as a Supervisor then a Manager, and I really enjoy being a part of the "difference" we make in the community. Bloom has grown exponentially and can be very busy at times, but it's an extremely rewarding job, and I'm grateful for the opportunity to be part of this growth and success. We have a fantastic team, not only the office staff, but the field staff are equally as amazing. There has not been a day that I have felt unsupported by our Team, from the Care Pros, to the Coordination Team, the Admin Staff as well as Senior Management. Probably one of the most satisfying things, for me, about working in this industry and for this company, would be the expression of appreciation and gratitude we get from our clients (and their families) everyday. They are genuinely grateful to have first-rate care/caring from our Care Pros (PSWs), at a time they most need the help. Our Care Pro's are incredible. The next best thing I love about working with this company is that we are a "Team" (with branches in Toronto & Kitchener) that supports each other, and we all care.... that's why we do what we do. On a fun note the office also has a ping pong table, to step away from the work for awhile to play a quick game/s, whenever the urge arises.

Pros

Successful, fast-growing company with many opportunities for advancement (if this is an aspiration)

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Misleading and long hours

Clinical Experience Supervisor (Former Employee) - Vaughan, ON - 23 August 2021

This company misleads you to working there thinking that the job is great, staff dumps all of their work onto you. Staff does not support you, eager to train supervisors to fire PSWs. Not a friendly workplace, would not recommend working here. Staff expects you to drop everything and work at any time of the day or night.

Pros

Nothing

Cons

Long hours, weekends, never ending phone calls, after hour trainings downtown

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Official response from Bloom Care Solutions

5 October 2021

Thank you for your feedback. While it's true that as a rapidly growing company our workloads can be overwhelming at times, Bloom strongly believes in coming together as a team to get the work done and provide the best possible service to our clients while maintaining a strong work-life balance. Health care doesn't sleep and sometimes client issues arise after business hours, which is why we employ an on-call team on the evenings and weekends to offer support. Our employees, office staff and Care Pro's alike, are the heart of our company, and we are committed to treating everyone with kindness, respect and compassion.

Productive

Personal Support Worker (PSW) (Current Employee) - Mississauga, ON - 29 April 2021

Hi. Everyone in this company is very professional and understanding starting from day one and very patient and they have 24* 7 help available( which you don’t find usually) love this company.hope to grow with them

Pros

Flexible and good pay

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Productive and Fun work environment!

Clinical Manager (Current Employee) - Kitchener, ON - 1 March 2021

Bloom is truly an extortionary company who supports growth and development. I'm proud to be part of an amazing management team who truly cares about their employees and the clients we service. I'm grateful to have an amazing team of PSW's who strive to provide the best care experience for their clients. Bloom is one of the best teams I have worked with in my 14 years of nursing where I feel I can be transparent with my thoughts and ideas. Bloom has revolutionized the homecare sector!

Pros

Great work culture

Cons

No retirement savings plan

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productive and great workplace!

Administrative Staff (Former Employee) - Vaughan, ON - 26 February 2021

Bloom is a great company to work for! The environment is very friendly and supportive. Great staff and great management. Bloom work as a team to achieve specific tasks and goals. Happy to be part of Bloom!!

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Administrative staff and supervisor are very professional

PSW Student (Former Employee) - Kitchener-Waterloo, ON - 30 December 2020

One of the best company in terms of health care. They give best health care worker to the clients. They see to it that clients are will cared of. The admin staff customers service are open 24 hours

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Most of the time you get what you want for availability

PSW (Current Employee) - Head office - Wellington St N Kitchener ON - 8 December 2020

I enjoy working at Bloom care solutions. The clients and Management are great. You can work your availability and earn a good living as long as you get hours. In this field if work you are not guaranteed hours. During the 2 + years working here I have worked close to full time hours.

Pros

Great pay, you can pick your own hours. Weekends are not mandatory

Cons

No permanent hours and no benefits

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Great team and rewarding experience

PSW (Current Employee) - Toronto, ON - 30 October 2020

Bloom is so organized and the team is so friendly, they really motivate you to be your best! I am able to have a say in my schedule and the coordinators always make sure to coordinate my clients in a way that helps me to earn the best income and the pay is amazing, better than the competitors

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