Thanks for taking the time to leave this feedback. Your input is truly appreciated and we'll work hard to do better!
Thank you for leaving this review! We're happy to know that you're enjoying your time here at BlackboxMyCar. Please don't hesitate to contact the management team or our HR specialist if you ever come across any issues or concerns.
The Management Team
Thank you for taking the time to share this review. Feedback always go a long way in helping us improve as a company so that we are able to develop a positive work culture for our employees. Myself and the management team had time to reflect and learn from your input. We appreciate your honesty.
We admit that we are not perfect and have made numerous mistakes along the way. We are, however, always attentive to our mistakes and learn from them. We've always had an open door policy for our employees and the management team. I wish you had given us a chance to address the problem by speaking to us. Myself and the management team have always valued honest constructive input and we truly thank those who can share their struggles with the company - and we actively try to make any changes accordingly once we hear from our team. We do not penalize or retaliate. I am sorry that despite our efforts, you did not feel comfortable speaking to us of your struggle. I promise to bring an even more open environment and speak to our team more frequently so everyone feels more comfortable in speaking with the management team.
Our company grew very quickly, especially in the last 3 years. As we grew, I admit that we did not share with everyone our goals and targets. We have, however, been actively improving and offering much more competitive wages and bonuses/target goals for our employees. We also do have a performance review every 6 months where we get to talk about personal goals and the company goals so that everyone is on the same page and we can be as transparent as possible. Please also note that Mr. Jang is actually not involved in making any business decisions in our company.
As a young entrepreneur without any business background, I've wanted to share my entrepreneurial experiences and offer opportunities to young people who wish to make an impact in my company. That being said, we are in the process of hiring more senior executive members so our team can further learn and build a career with us.
I am sorry that we failed to keep a good working environment for you. Despite any mistakes or failures on our part, we always have an optimistic and open perspective to do better - both as a company and our employees. We will continue to work towards creating a better culture.
We are a growing business and we're always open to feedback. We've recently brought on an HR support who is external but readily available to handle any situations as well as focus on elevating our culture. I can assured you that I will be working towards making a better environment for everyone and I hope that you can feel the positive differences in the upcoming months. Thank you for your feedback.