Bill Gosling Outsourcing
Happiness score is 43 out of 100
3.0 out of 5 stars.
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Bill Gosling Outsourcing Careers and Employment

Work happiness

Scores based on about 34 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they are achieving most of their goals at work?
Do people feel they can get support and encouragement from colleagues at work?

About the company

  • CEO
    David Rae
    62%
    approve of David Rae's performance
  • Founded
    1955
  • Company size
    1,001 to 5,000
  • Revenue
    $130m to $650m (CAD)
  • Industry
    Business Consulting
  • Link
    Bill Gosling Outsourcing website
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Jobs

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Customer Service

1 job

Salaries

Salary estimated from 481 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 265 reviews and is evolving.

3.4420183.0220192.5020202.6820213.332022

Reviews

Collections Officer in Newmarket, ON
on 14 May 2022
Excellent management team and comfortable job with good co-workers, great for people who need overtime.
The management team is very engaging and empathetic. They have always been very considerate of troubling situations that may cause you to need a shift change, but that really depends on the department. Overtime is usually unlimited, but there are no raises typically, no matter how long you work there.
Customer Service Representative in London, ON
on 11 May 2022
Great People, Stressful Work & Shady Dismissal Tactics
Fake people in management, better call center than most with decent benefits, however depending on your assigned campaign the work can be extremely stressful and unpleasant.Their positions may be permanent but you can be let go at any given moment, I was led to believe I wasn't needed to work as much and a week later I got fired despite being told I was doing a good job by management.Advancement is slow and probably not guaranteed. All the people I worked with had been at their entry level positions for 5+ years. I wouldn't recommend working here if you're looking for growth or job security
Collection Agent in Newmarket, ON
on 5 May 2022
good
good company to work for, they provide work from home benefits as well. Some days are not good as others but the overall company is good. Management is good.
Customer Service Representative in London, ON
on 20 April 2022
Not a very good experience
I have to say WFH is the only reason that I work at this company, if they need agents to go back to the office, I will resign immediately, I'm sure many agents will do the same. The salary is way too low for what we are doing everyday, only 16 per hour, however we have to deal with many rude customers every single day. Their benefits are terrible, NO perks, you can only enjoy their insurance benefit after one year of your employment, this is way too stingy. whats more, sometimes if you perform very well, they will let you be a so called leader "peer support", which means you will have to do extra work, without getting paid extra, your title stays the same, after they have used you, you will go back to your agent role or if your department is closed, you will be an ordinary agent again. LOL this is the most ridiculous part. I don't see ANY prospect in working in this company.
Collection Agent in Newmarket, ON
on 13 April 2022
Honestly
This place seemed like a dream come true but the longer your there the faster you realize it’s the reverse your a collection agent and calling all these people but if they call back and don’t ask for you, you get no credit for the payment which is ridiculous also when I was working there I was a single mom and they knew and let me go before Christmas literally Dec 1 who does that! Honestly this place is not for the kind at heart I’m afraid

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Questions and answers

People have asked 42 questions about working at Bill Gosling Outsourcing. See the answers, explore popular topics, and discover unique insights from Bill Gosling Outsourcing employees.

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Interview insights

Insights from 245 Indeed users who have interviewed with Bill Gosling Outsourcing within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview questions

My experience, passion, education, why I wanted to work there and how could I help them improve their business, etc.

Shared on 25 January 2019

It's mainly testing

Shared on 29 May 2018

Are you billenguial, ? Do you drive? what is your work experience ? do you go to school ?

Shared on 28 March 2018

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