Best Western Employee Reviews
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Best Western Bridgewater- fire your head chef!
Prep Cook (Former Employee) - Bridgewater, NS - 27 January 2023
Indeed featured review
The most useful review selected by IndeedAside from the head chef at Bridgewater BW that didn’t know what he was doing and had no social or personal skills dealing with others, the job was a blast.
Pros
Free meal, great coworkers, great Hotel management
Cons
Bad kitchen manager, long hours, thankless job
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I do not recommend working here
Front Desk Agent (Current Employee) - Prince George, BC - 5 February 2023
This place is unprofessional and has poor management. If there is an issue management will ignore you and disappear on you when you need them. Employees show up over 30 minutes late and some refuse acknowledge their mistakes. Do not work here. It is toxic
Pros
None
Cons
Poor management, toxic enviroment
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Insights into Best Western
Areas for improvement
- Fair pay for job
- Sense of belonging
- Support from manager
Thumbs down
Housekeeper (Former Employee) - Barrie, ON - 30 January 2023
Toxic environment, no wonder it's a revolving door for house keepers. If you're not in with the management, then don't even bother. You were expected to get some rooms clean in under 15 mins, but if you missed one small thing you were in trouble, hard to do it all with such a short amount of time.
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Wanted the impossible
Housekeeper (Former Employee) - Brantford, ON - 29 January 2023
They expected me to finish rooms with no laundry done, would place coins around the room and if you didn’t find them while cleaning then you would get in trouble for not cleaning properly
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Respect mutuel
Femme de chambre (Former Employee) - Brossard, QC - 23 January 2023
Les associés et la gouvernante ne réponde aucunement à nos besoins n'ont aucune patience avec les nouveaux et ne sont aucunement respectueux envers nous vraiment déçu d'être aller travailler pour eux
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Horrible place to work with terrible management
Sever (Former Employee) - Thunder Bay, ON - 22 January 2023
Directed towards Best Western Plus Nor' Wester. Management is terrible, they don't care at all and the new general manager will only hire friends of his or his family. So much gossip and backstabbing with people overstepping their position. Will never regret leaving.
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Amazing Place to Work
Room Attendant (Current Employee) - Peterborough, ON - 19 January 2023
We have the best management at my Best Western Obtonabee Inn Plus in Ptbo.. my supervisor is so understanding, she works like a trooper helps each and everyone of us if she can plus does her own work… Treats everyone fairly at all times.. but we do have the most amazing staff too which helps.. All in all I love my job!!
Pros
Pizza Lunches Dinner’s
Cons
Long Hard Hours Very Busy
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Awful place to work
Housekeeper (Former Employee) - Barrie, ON - 16 January 2023
They would put their full time employees off on days they were over staffed and keep the part time ones on. You never received a pay stub from them you could ask management about it and they wouldn't care. Hours were missing off pays
Cons
Mistreated, rude staff
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Fun workplace and multicultrual
Banquet Server (Former Employee) - Calgary, AB - 10 January 2023
a fun play to work and the supervisors are caring! Suitable for someone who is looking for a flexible schedule, they can always arrange for you. The only cons is you need to work until a late night.
Pros
Free lunch and dinner
Cons
Need to work until midnight
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Terrible General Manager/Owners
Front Office Manager (Former Employee) - Scarborough - 4 January 2023
Does not care about employees and only cares about making money. I was pretty much the HR for all employees because of how poorly we are being treated.
Pros
None
Cons
Not being treated fairly and not being paid for all the jobs you’ll end up doing.
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Jobs at Best Western
Good if you like part time
Front Desk Agent (Former Employee) - Owen Sound, ON - 4 January 2023
Was hired being told it was a full time job, but had to work a different department to achieve the hours. Was told I would get extensive training, but after 4 shifts I was expected to know pretty much everything someone who was there for 5 years. Some staff are good to work with where others just up and leave you alone to handle everything and when you ask for help they look at you as if doing their job was inconvenient. It can be a toxic environment especially when there is a lot of talk behind others backs. Honestly the pay grade isn’t that good in any department considering all the work that we all do.
Pros
Room discounts, food discounts
Cons
Inconsistent hours, some staff members
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Mismanaged workplace with absent management
Night Auditor (Former Employee) - Orillia, ON - 28 December 2022
Management that makes no attempt to engage with employees if ever present, and coworkers with a sense of entitlement and no respect for other boundaries and well being.
Cons
Bad Staff
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Stressful and exhausting place to work
Front desk/night audit (Former Employee) - Edson, AB - 23 December 2022
Poor management, horrible scheduling, very low pay. The supervisor nor management take anything seriously. Supervisor is lazy and doesn’t do her job she also talks negatively about one employee to another. Overall not a good place to work at.
Pros
Absolutely nothing
Cons
Poor management, low pay
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Great place to learn
Maintenance Supervisor (Former Employee) - Winnipeg, MB - 13 December 2022
This place was nice to work. Most staff were awesome. Alot of people have been working for thirty plus years., they were helpful and caring. Restaurants are amazing.
Pros
Free lunches
Cons
No room for improvement
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Awful Company
Front Desk Agent and Breakfast Attendant (Former Employee) - Chilliwack, BC - 10 December 2022
The company doesn’t care about the employees only about making money. The managers don’t even give you the time of day and do not support you or make you feel welcomed.
Pros
Free Hotel Stays
Cons
Standing on your feet for 12 hours.
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hospitality and lunch parties
Maintenance/Cleaner (Former Employee) - Carling Avenue - 1 December 2022
Best Western seemed good at first but they expect too much work and not enough pay or hours which forced me out they let me go because I was not satisfied with little hours and small pay
Pros
monthly free lunches
Cons
lack of hours and lack of teamwork which they speak so highly of
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Bad management
Housekeeper (Former Employee) - London - 29 November 2022
Management will fire you for being sick during your 3 months. Disrespectful towards staff and extremely picky as time goes by. Very hot and will not give you proper sized uniforms. Breaks were good.
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Place is toxic.
Room Attendant (Former Employee) - London, ON - 28 October 2022
Work with untrustworthy co workers. People constantly gossip then blame someone else. Management has favorites. Management doesn’t even listen to you. Accused of things you wouldn’t even think of doing . Accused of being mean to people but yet are never around them. It’s all lies. The place is a joke to work for.
Pros
Nothing is free
Cons
Nothing
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Not a hard job, customers are great
Housekeeper Team Lead (Former Employee) - London, ON - 11 October 2022
The first five years were pretty good, but the last few months the management dynamics have changed,not in a good way, they have lost a lot of long time staff because of this
Pros
Days only
Cons
Constantly increasing workload unrealistic demands
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Good and Bad
Front Desk Agent (Former Employee) - Winnipeg, MB - 11 October 2022
The job itself is pretty easy but can be overwhelming for beginners. Management is okay but there’s not much improvements from the hotel which makes guest to complain to FD.
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You won't make much money here but the workload is a lot
Housekeeper (Former Employee) - Fort Saskatchewan, AB - 9 October 2022
I wouldn't recommend this company to anyone that is a single income household. "Full time" is maybe 20 hours a week. Turn over is bad. The workload is a lot and you are expected to go as fast as possible. Existing staff will make you work through breaks to leave early. Existing staff also make you do their work, and don't do things properly. They don't want you to clean properly, they just want you to make it appear clean. Management will micromanage your every move. More work is constantly added. Laundry will make you do most things by yourself, including extra cleaning and the majority of folding. If the manager doesn't like you, she will send you home early every day, or cut your time. Last cheque was 4 hours short.
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Ask a question about working or interviewing at Best Western. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.5 out of 5 stars for Work/Life Balance
2.9 out of 5 stars for Salary/Benefits
3.0 out of 5 stars for Job security/advancement
3.3 out of 5 stars for Management
3.4 out of 5 stars for Culture
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