Best Western
Happiness score is 63 out of 100
3.6 out of 5 stars.
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Best Western Employee Reviews

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Canada909 reviews

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3.5Work-life balance

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Insights into Best Western

Based on 74 survey responses
What people like
  • Feeling of personal appreciation
  • Ability to meet personal goals
  • Clear sense of purpose
Areas for improvement
  • Fair pay for job
  • Sense of belonging
  • Trust in colleagues

Nice people bad management

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Pay wasn’t that good the people were nice to work with though. The benefits seemed good when I got hired but they never ended up giving me the benefits the entire time I worked there as a full time employee and I worked there for a year.
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Great place for career minded

BW is a great place to work because of the strong management and empowering workplace culture. I've been in the industry for 35+ years so it's not my first rodeo. Anytime you are still LEARNING and developing at this stage in your career is a testament to working for BW.


Management and culture


the pay could be more competitive, benefits are great.
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Worst place I have ever worked. Do your self a favor and don't bother, unless you are desperate

Have been in this business over 25 years, worst job I have ever had. Management has no idea what they are doing. In 8 months of working there I stopped counting after I seen 30 employees come and go. Truly a bad work environment


Nice view


Management has no clue how to run a business, treat staff, or cater to guests needs
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Recommended a tous. Tres professionalist

Bonne ambiance . Securitaires. Une tres Belle eqipe. BON SALAIRE AVEC AVANTAGE.


Bien payer. Repas a moitier priz


Beaucoup trop de cheque out a Faire
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No benefits, underpaid, remote location, absolutely terrible management.

Terrible management. No PPE available at front desk throughout most of covid, lied to staff about guests quarantining with covid, generally cheap and dishonest.
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It'good place to work

The hotel is pretty clean, friendly management, professional training, good team, fun job, generous guests, free breakfast, convenience schedule, nice atmosphere


Free breakfast


Not enough payment
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Best place to work

Meeting new people and hearing their story's was the best part of the job, co workers and management was all good. They trained people good. The boss was very fair person, she praised your good and corrected the bad, which made us better employees. The owner of the motel even took all his employees on a helicopter ride which was great. Something I never experienced.
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Fast paced and hard job at times. Though there are times when we do have lunches and fun days.

Though the people that i work with are great. There is always a competitive nature at work among some of the coworkers. There should be teamwork with all ur coworkers..not just half.


You get a % off ur stay at any best western. U get full use of the facilities for free


Can be fast paced and stressful. No weekends off
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Productive and work family friendly

Best job experience I had in years. I have learned so much in such a short time. I had the best work crew. I will miss everyone, life changes and I'm moving sadly.


Secure hours and crew


It can get very busy, very fast.
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Fun plce to work

Management is good. Descent place to work no pressure.. Coworkers are good.. It's slow down due to covid but definitely itwil pickup.. Definitely recommend
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Lots of opportunities

My main duties is a Night Auditor, but there are many opportunities to learn about different aspects of the hotel / hospitality business, and how to run a business in general.
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Clean, accessible and friendly.

Excellent employer with great incentives recognizing hard work, dedication and loyalty. Lots of work if you want to work and work your way up the ladder.


Free meals and clean, pleasant environment.


Nothing i can think of.
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best western

Productive and fun place to work, everybody helps anyone that is in need of help with the rooms. the workers are great and i wouldn’t recommend for a first job. it is very fast past and you have to have very good time management skills for this type of work. it took me a while to get used to it. overall i would recommend this job to anyone that has cleaning experience!


cheaper hotel rooms


very fast paced and long hours some days
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Terrible management

Was fired when asking to go home when showing multiple symptoms of covid, Was told it was because "they needed someone more reliable"Managers never had anything nice to say about your work.


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Great people and fair management

As a banquet server, I felt I was treated fairly and felt welcome within the company. Management was very understanding about absences and taking time off.


Free dinners most of the time
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It was a great place to work, and you were always asked if you were happy with your shifts. Made life long friends

Clean and well organized business, both for Front Desk personnel and for the Housekeepers. Management was easy to approach for questions or concerns. All staff worked excellent together,, and no one was left work is the dream work.


Gifts lunches dinners parties.


Not always enough hours for everyone
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Breath of fresh air

Of course we all long for that one position that one company that allows you to maximize your creative talent. This is it. Your hard work will not go unnoticed. The owners are very sincere and down to earth but have a strong ethic in beliefs. This is your one opportunity to join in to this group of team members. I’m still going on three years in love with my work and life balance here. It’s is an absolute misfortune if you don’t take the opportunity to observe this culture.


Fair wages, great benefits, team culture, promotions, opportunity to grow


Absolutely Non. If you find one your not team material it’s up to you to make it the best.
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unfair, hard overworked

don't work there, lousy pay, management are all friends . fire you if you get sick . mangament is a joke


over worked
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productive slow-paced

slow paced. easy job good first job things are pretty eassy as long you have an eye for detail, good teamwork skills were applied and reinforced. good home skills were learnt


discount on stays with best western chain


short breaks
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If you like to stay quiet its a good job but if you chat that ammo to get you fired

Over all I had not the best time. From having a verbal schedule, then being fired for 15mins late after being praised for my work. Over all i dont recommend here until new management.


Clean building


Drama, bad management.
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typical hotel restaurant.

environment was typical for a hotel restaurant. Chef and cooks were very slow to start working when no one was watching and usually miserable to be around. I experienced a small amount of bullying from at least one of the cooks here. The food produced was of the typical hotel quality. wages are poor.
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Overall rating


Based on 8,698 reviews

Ratings by category

3.5Work/Life Balance
3.0Job security/advancement

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