Geek Squad Agent (Former Employee) – Scarborough, ON – 17 April 2018
- friendly coworkers and management - fast paced during peak hours - flexible hours, which was crucial when in school - learned how to be professional when always customer facing which helped resolve any sales/technical issues
Constant restructuring meant no room for advancement
Product Process Associate (Former Employee) – Scarborough, ON – 21 March 2018
For what it was, it was a great low pressure job but there was no room to grow as everyone fought for the 1 full time position in our department. This was done so no one qualified for benefits and schedules could be flexible as possible though
Seasonal Multi Channel Sales Assistant (Former Employee) – Toronto, ON – 19 March 2018
a typical day at Best Buy Canada as an MCSA would start off as hooking up the headset then printing out orders, organizing based on the area in store and checking if items are in stock. then receiving the orders then bringing them into the back labeling expiry and accepting the orders via computer. if a customer calls the call goes to you and they either have a question about a product or service or requesting to put something on hold. I learned more communication skills, organization skills, and customer service.
free lunch on big retail sales (black friday, Boxing day)
Lead Mobile Specialist (Assistant Manager) (Former Employee) – New Westminster, BC – 19 March 2018
Great place to learn and work. The day is scout was awesome when I worked there. They gave benefits to both full and part time employees. Really good balance between my work and life. Only reason I left was that they shut my store down and laid me off.
Employee discount, great work culture
Company restructured multiple time during my tenure
IT Manager (Current Employee) – Burnaby, BC – 18 March 2018
One of the few enterprise environments in the Vancouver area. The company has a great culture with great people.
Senior leadership in the IT area is challenging as the priority is to cut costs as much as possible which hinders the ability to focus on quality. Most people feel stretched. Overtime is the norm. My work weeks are usually 50+ hours.
Aforementioned challenges aside, it's still a positive overall work experience.
On site gym, cafeteria with subsidized food pricing
Lots of OT, over committing in goals, favoritism for certain departments
Sales Associate (Current Employee) – Toronto, ON – 16 March 2018
Everyone helps each other, managers always ready for help whether it is related to the work or even personal life. The environment is very fun. The company always provide training about services and products.
Connected Solutions Specialist (Former Employee) – Etobicoke, ON – 16 March 2018
Retail workplace is always challenging as you have to face different people and give your 100% despite all insecurities and circumstances of your life. I managed to learn not only about technology and operations, but also how to communicate in a respective, productive way. Best Buy has its perks as any company, however the coworkers and management are very helpful and friendly. My drive to learn and their professionalism helped me have a great experience.
Discounts, Warm work environment, Learning experience
Numbers matter more than people, Impatience of management, Racial Prioritization
PRODUCT PROCESS SUPERVISOR (Former Employee) – Richmond Hill, ON – 16 March 2018
Worked for the company for over 6 years. Years ago the culture of the company was very different now the sales team gets a lot of pressure, the managers are from other companies and often very inexperienced. In the many companies that I have worked for this one had the most turn over. Depending on the store you land on the story might be different but at the end the ethics are now the same, get a long with the managers no matter how hard or how bad you work. Their way to deal with "bad" employees is one - Gather paper work to get them out of here- Other companies will work on addressing internal issues and work with them.
Product Process Specialist (Former Employee) – Calgary, AB – 14 March 2018
I was not given an orientation nor proper training. I was thrown into the job and it was very stressful. After I was asked if I would like to be kept for permanent from temporary, I was let go 5 days later because they didn't have hours for me. I was also denied my two 15-minute/ half hour breaks when working a full 8-hour shift.
Fantastic management, great staff, amazing to work for.
Product Process Specialist (Former Employee) – Thunder Bay, ON – 13 March 2018
I had worked at my local Best Buy for 3 years and my time there was a pleasure. Though we were all serparated by departments, such a cohesive team of people coming together made co workers seem like family. Would work there again in a heartbeat.
Excellent and understanding managers, fair pay, friendly co workers, all keep you motivated.
Product Process Specialist (Current Employee) – Nepean, ON – 12 March 2018
In the beginning I loved the place. Everyone was super fun and chill and if you did something wrong they'd let you know. Then the entirety of the management flipped over in a year's time and now I hate the place. All the managers are passive aggressive and reward people for doing the bare minimum but forbid going above and beyond because you will not be recognized. You also won't be recognized for messing something up. Either nothing will be done about it or they will passive aggressively hate you basically until you leave. The most enjoyable part of this job is leaving.
Appliance Specialist (Former Employee) – Thunder Bay, ON – 9 March 2018
The benefits were the only good thing about that place. The hours were normal length with a lot of down time so keep busy with cleaning. Some staff are nice while others will be nice to your face and then talk bad about you.
Bad management/ staff likes to back stab others and talk bad about customers