This job gave me a new look on electronic support. These people are not on commission so they genuinely care about the customers and clients. This is not an easy job, as customer relations can be difficult. However, I would definitely return here if given the opportunity. The managers take the time to ask you how you're doing and take the time to get to know you.
Moved up the ranks over the years. Others got promoted as they were friends of management (drinking hobbies) etc. Those who should be promoted aren't. Beware of GMs in the store as they will become best friends with other managers. Hold one manager accountable and the whole company will fold in and suffocate you out. Hr will not help as they are in bed with the rest of the team .