Best Buy was a great place to work. I was close with the other associates and I learned a ton about how to be successful in sales. On a daily basis we were pushed to achieve our goals and to maintain the business's values. The hardest part of the job was the constant push to do better, but of course this was always doable, especially over time when I learned how to be a better sales representative and to interact with customers.
Most Friendly Environment but Never Taken Seriously
Mobile Sales (Former Employee) – Fredericksburg, VA – 21 June 2018
BestBuy is a wonderful place to work, especially if its your first job or if you've ever had experience in retail. Everyone is always so friendly and in a great mood which really helps for the long shifts with no steady traffic. The training is amazing and no matter how 'small' your position may feel, you are given top notch out of town training with paid hotel, travel and food. The pay is also great for new people in the workplace as they do not start at minimum wage and managers make a killing, even just a department manager.
Honestly, if it wasn't for the 11 years I had at GameStop before entering BestBuy, I would probably still be there. I say that because GameStop was a lot more serious about their goals and BestBuy was a bit too laid back about missing sales and profit plan. So as a previous store manager, it felt odd working under people who either don't care or have the passion for their team's and companies' success. EXAMPLE: One month, on the 21st, while working in mobile sales, I read on our daily goal sheet that our store was down by $83,000 but our department was down $104,000. That tells me that our department was not only missing sales but we were missing so much sales that we were taking money from other departments to make up for our deficit. I did the math and we would have to have done $15,000 everyday OVER sales just to break even by the end of the month. I wanted to know why this sort of message was written on the bottom of a goal sheet on the 21st of the month instead of being addressed to every associate in the department, weeks before when wemore... saw the issue begin. Who knows, maybe I'm too passionate haha but I saw that as very odd and eye opening.less
Wonderful staff, decent pay, great training
Hard to move up and managers don't take you seriously
Sales Representative (Current Employee) – Flagstaff, AZ – 20 June 2018
I worked here for 10 months and I loved it. They had great starting pay, and they also immersed me in the culture of Best Buy very fast. We also get monthly bonuses if we meet our revenue goals which is very nice to have.
Sales Representative (Former Employee) – Emeryville, CA – 18 June 2018
I started off as a seasonal temp. But after 3 months, Best Buy hired me. I worked in the media department. I learned how to do managerial duties, open and close the store and delegate tasks to fellow coworkers. But I was never praised or thanked for my hard work from my time there. Other workers in my department who barely did anything were praised and thanked. I didn't really care if I had praise or not because I was doing my job. But when your supervisor of your department praises someone else for your hard work, it would get to you. Overall, it was a good place to work for the time being. I wouldn't consider working here long term.
Smart home sales (Current Employee) – Vero Beach, FL – 6 June 2018
Best Buy is an amazing company to work for, they train us as needed and when in time of need our company is there. I remember when I started with Best Buy I knew enough to get my self into trouble. I have learned so much and keep learning
The hardest part of my job is sometimes customer's it can be a challenge but its a learning challenge. You always have people questioning what you know or if you know at all, but with the training that is provided for us. we come to take all questing with strides.
Mobile Sales Representative (Former Employee) – Boise, ID – 29 May 2018
Hardest part of the job was getting stuck after hours, also after Christmas as a part time agent there were barely any hours. However I really enjoyed working there, I was able to meet a lot of really fun outgoing individuals and I enjoyed making a difference in my customers lives.
Computer Department Sales Representative (Former Employee) – Greensboro, NC – 14 May 2018
BestBuy helped me learn and develop skills on how to help customers finding exactly what they are looking for. these skills are important for any future job that you acquire later on in your professional career.
Home theatre sales representative (Former Employee) – Newington, NH – 9 May 2018
Staff was awesome to work with. all had similar love for things I did so we could completely geek out on stuff and we would always know what the other was talking about. Everyone was friendly and professional.
Computer Sales (Former Employee) – Erie, PA 16509 – 8 May 2018
This site that I worked at didn't pay attention to the people that they were employing. They promoted someone to a department they had zero knowledge of instead of the person that had busted for them for years, taking the courses specifically to move up in the store.
Sales Rep (Former Employee) – Cerritos, CA – 8 May 2018
Great first-time job for someone fresh out of HighSchool. would not make a career out of it even the manager spots come and go and the pay vs the time you put in each day is not a good work life balance specially come the holidays
Tablets and Computer Sales, Inventory (Former Employee) – Douglasville, GA – 7 May 2018
They claim salespeople do not work on commission but if you are not in top sales you do not get any hours. Sales guidelines based on profit measurement. Always forced to sell high-profit items if a customer needs it or not. Told what to sell and what not to sell. Training says to speak with the customer to determine what they need but in truth they want you to sell them the high-profit item. Training not always the best and is based upon influencing you to push the high-profit items.