Best Buy Employee Reviews for Call Center Representative

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3.5Pay & Benefits
3.3Job Security & Advancement
3.8Culture
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5.0
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Productive workplace with friendly staff.
Airport Rd - Call Centre Representative (Former Employee) –  Brampton, ON8 February 2019
My time here though brief was very informative. I learned several communication skills in regards to handling customers in a timely and efficient manner. The supervisors were supportive and when a call became escalated to the point where I no longer had the power to assist the customer they would take over and continue to instruct through action. They led by example resulting in a tight workforce where no one would slack off. The workplace had a friendly environment and everyone was on a first name basis. More so than a team Best Buy aimed to have everyone feel like a family.
Pros
Free lunches, hosted events, ample pay for holiday hours.
Cons
None
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5.0
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Easy going workplace
Call Centre Escalations + Transactions Agent (Former Employee) –  Brampton, ON17 December 2016
Great place to work at as a starting job. Management is one of the best i have seen. they give you hours when you ask for extra hours and understand your situation when you can't make it to work.
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Overall rating

3.9
Based on 26,867 reviews
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Ratings by category

3.7Work/Life Balance
3.5Salary/Benefits
3.3Job Security/Advancement
3.4Management
3.8Culture

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