Best Buy Employee Reviews

It’s a good entry level job especially for students, however, being forced to sell additional things without commission and then being scrutinized or punished for a lack of sales in production protection services is ridiculous. They will change hours and discriminate against those who do not push their protection plan selling

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garbage

Certified advisor (Former Employee) - Charlottetown, PE - 27 November 2023

Working at Best Buy can be challenging for some individuals due to various factors such as inconsistent scheduling, sales pressure, and sometimes demanding customers. However, it's important to note that people's experiences can vary widely, and for others, it may be a rewarding and enjoyable place to work, particularly if they have a strong interest in electronics and technology. Ultimately, one's perspective on working at Best Buy depends on their specific role, team, and personal preferences.

Pros

Good Discounts

Cons

Trash Management

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Great Team

Customer Service Representative (Former Employee) - Vancouver, BC - 24 November 2023

Worked at Best Buy on a Seasonal basis. Great team and very supportive leadership, but a huge load of customer complaints to deal with on a daily basis.

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Work environment is fun and great

Certified Computing solution specialist (Former Employee) - Canada - 21 November 2023

The work environment is very inclusive and supportive. Overall, it is an excellent workplace because the management takes your well-being seriously, and they would not let any customer talk down on you. Mental health is of great priority to them.

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It’s a pretty straight forward job and the people there are pretty nice

In Store Service Agent (Current Employee) - Ottawa, ON - 20 November 2023

Overall okay place to work at, gets really busy during holidays so expect a lot of hours. Some of the managers are kinda weird. A bit too money focused in my opinion

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Insights into Best Buy

Based on 628 survey responses

What people like

Inclusive work environment
Feeling of personal appreciation
Supportive environment

Areas for improvement

Fair pay for job

Decent health benefits, but poor pay and classic office politics

Onboarding Specialist (Former Employee) - Toronto, ON - 20 November 2023

The starting salary is abysmal (less than $38k). Doesn't matter how hard you work if you can't sweet talk the manager (basically can't rightfully critique the higher ups at all) you're not getting a promotion or significant raise of any kind. The health benefits are decent though and you do get pretty good discounts on Best Buy products. Overall, if you need to start somewhere in tech Best Buy might have the least hoops to jump through as far as securing an entry level position.

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Chaotic

Customer Service Representative (Former Employee) - Grande Prairie, AB - 19 November 2023

I guess it’s a good starting job, but definitely no room for advancement unless you’re a favorite because management definitely plays favouritism. They will not give you full time no matter how many times you ask them. I asked to be full time over a year ago and they decided to hire more full/part timers instead of giving me a full time position. If you ask to switch departments, they will give you hours in it but won’t change you. They also praise the people who slack of and are favorited over the ones who actually do a good job. And there’s so much drama around the store it’s literally high school all over again

Pros

Snacks in lunch room for us to buy if we have no food

Cons

Not respected, ask too much

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Fun

Sales Associate (Former Employee) - Vancouver, BC - 16 November 2023

It is a place where you can start your career but wouldnt recommend staying there once you're not a student anymore. I mean why would you? It's a stepping stone to better opportunities.

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Nice place

Conseiller aux ventes (Current Employee) - Montréal, QC - 15 November 2023

Amazing team, good vibe with the managers, the only cons is that it could be better with bonuses and commision.i overall enjoyed working there everyday.

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Lots of room to grow!

Operations Manager (Former Employee) - Abbotsford, BC - 15 November 2023

Decent pay and benefits for supervisors and management. Lots of growth and advancement opportunities. Culture and atmosphere will depend on your location and people you work with.

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Decent job

Associate (Former Employee) - Vancouver, BC - 10 November 2023

Low wage but not bad management and kinda fun working with people of all different backgrounds. The customers for the most part are par for the bourse for any retail job some bad some great

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Fun place to work

Connected Solutions Specialist (Former Employee) - St. John's, NL - 8 November 2023

Place was fun but management cares more about themselves and higher up then staff. Image if more important and don’t factor in the staff side of things

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Friendly staff

Sales Associate (Former Employee) - Toronto, ON - 7 November 2023

Decent hours. Able to still go to school. The team is nice. And on-hand training made it easy to learn about the products. I would recommend working there

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Not bad

Sales Associate (Former Employee) - vancouver bc - 7 November 2023

Its best buy, its a great place if you need a job but dont look to make a career out of it, everyone just sort of comes and goes from the job and they will write you up for little things

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Job is alright but no growth

Product Process Specialist (Current Employee) - Newmarket, ON - 6 November 2023

The job itself is fine and the mangement for the most part are cool, but there is no room for growth and combining the low wage and no life balance makes it hard to make this job a career in a long term.

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Fun workplace

Sales Specialist (Current Employee) - Mississauga, ON - 5 November 2023

Great team, helpful management, good part time job. Perfect place to improve your people skills and communication skills.Helped me be more confident in my new job

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Fun

Customer Service Representative (Former Employee) - Ottawa, ON - 5 November 2023

The workers are funny management was fun candy a lot of stuff for not gonna lie, but would work there again and if you could do the minimum four days, it’s a good job to have the school

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Decent Place to work

Product Process Specialist (Current Employee) - Edmonton, AB - 5 November 2023

Best Buy for me is a fun place to work. The management at Best Buy is nice and helpful and I feel happy going into work everyday. Sometimes I hate it when I encounter a rude customer which makes me unhappy. It does get busy so If you cannot handle stressfully busy times this company might not be for you I feel busy every day putting product on the floor and helping with truck. Overall If you like tech and helping people this is a good company to work for.

Pros

Employee discount, flexibility, good co-workers, discounts on products

Cons

some rude and unhappy customers, stressfully at time if you cannot handle it.

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Not paid fairly for work, questionable management

Sales Associate (Former Employee) - Hamilton, ON - 3 November 2023

Paid bare bones minimum wage, even if you are full time. No room for growth. No incentives or commission for sales which they drive you into selling their ‘warranty’ and repercussions if you don’t sell enough. Management culture seems very inclusive on paper when I started however that is not the case with certain employees including some management. I was not always comfortable at work and felt that I didn’t have anyone to talk to or would care…

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each store is different, but it's your typical retail job

Sales Advisor (Former Employee) - Vancouver, BC - 1 November 2023

Even working downtown can be slow and boring. Depending on where you work, you'll probably have to deal with seniors micromanaging you to stay busy at all times. Biggest problem I have with this place is the managers and seniors constantly hounding you to sell warranty by any means necessary, it's extremely predatory car salesmen type behavior, except you don't make any commission and are getting paid $16/hr. Upside is if you're willing to prey on old people to sell geeksquad, you can climb the ranks pretty easily. The discount is decent, and you'll meet a lot of great people. The stores are also a decent environment.

Pros

Big store, friendly coworkers

Cons

Bad pay for the expectations, micromanagement, short lunch break

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Nice work place

Customer Services Representative (Former Employee) - Calgary, AB - 30 October 2023

Think about what you do during your average day of work. Consider what are your biggest tasks or responsibilities. Share how you manage your time and what makes you an effective employee. Explain what you enjoy about your job and what you might hope to do in this new role.