When upset customers vent at you and call names and such when it isn’t at all our fault
Boxing Day and any major sales day, but that is the same with any retail company
Getting truck out in a timely manner
Lack of direction and decisions from management, constantly changing job responsibilities with competing priorities, toxic managers and culture
Getting the appointments mixed up or messing up cause then there's a whole procedure that goes with fixing and it takes time as well as the managers call your name to try and understand the problem
Sales deadlines - daily, weekly, and monthly. The need to push "services" and "protection plans" even when customers repeatedly refuse it.
The calls from angry customers