Product Process Specialist (Former Employee) – Edmonton, AB – 21 March 2019
You get there and you see so many people in the store looking for help and I'm the kind of person who likes to help others. I learned how to push sales while making sure you don't sell something your client not looking for. I had opportunity to run my own team for 3 days, and I learned how to keep everyone motivated to be the best version of themselves. Workplace culture was really good, everyone always will to help if you need any. Hardest part of the job was waking up at 6 am every 3 months because of the companies meeting. I had a lot of fun learning new skills while having fun and best buy would organize activities after work hours which was fun for example- Nerf war, barbecue etc and through you get to know your co-workers.
Repack associate (Former Employee) – Brampton, ON – 24 March 2019
I first worked in the first building in repack. I did enjoy it. After contract was up supervisor wasnt honest about extending contract. Gave false hope. But came back few weeks later worked in other building . Much better environment. Supervisor was the same as first boss had to deal with. Gave false hope again. They take advantage of seasonal employees. They only keep certain people. They make favourites. Discount wasnt even worth the work.
Amazing workers, costumers, and working environment
Sales Associate (Former Employee) – Whitby, ON – 21 March 2019
Working at Best Buy was amazing! Getting to know all your coworkers and connecting with the costumers was just the start. Working there you had one job and that’s to be amazing, to make the costumers experience amazing even if there not so fawn of the store before. Making them come back and telling their family and friends about what an amazing experience they had.
Product Process Specialist (Current Employee) – Calgary, AB – 21 March 2019
Basically there's a bunch of favoritism, i would assume in any store. You can't really advance bc for example, i'm a part timer and so is my other co workers, but he gets 5 shifts a week, constantly, and i get 2. Him and i are basically equal but he gets treated like a full timer
Sales Associate (Former Employee) – Medicine Hat, AB – 13 March 2019
The staff are all overworked and underpaid. Unless you're in management and getting bonuses. There is no commission for sales reps, which doesn't give them an incentive to "be amazing". Too much pressure for sales staff to hit their numbers and unrealistic goals.
Connected Solutions Specialist (Former Employee) – Regina, SK – 26 February 2019
Pressure to sell services and warranties. No respect for employees. The only competency to be in the store management is if you can shove warranties in the mouth of customers. Grievance system is useless and management supports the management. No incentive for achieving the sales target. Harassment, bullying, lack of respect and pressure tactics are part of the culture.
Mobile Lead (Former Employee) – Cambridge, ON – 28 January 2019
They do not care about their employee's. Management looks out for each other and that's about it. Started as a seasonal hire and worked my way up to supervisor over 5 years.
They put a written warning in my file without my knowledge and without my signature and said it was final warning. My wife was 7 months pregnant at the time and I received no sympathy. After dealing with the Ontario labor board they were ordered to pay 4 weeks pay within 30 days because he write up that was slipped into my file was for months earlier when they accused me of taking lunch and not punching out (lies) but the GM failed to actually present that write up for me to sign, there's even a space for an explanation if I refused to sign which was also blank. . They've decided to ignore the notice in a attempt to pay me less and settle or have the ministry of finance attempt to collect the money they owe me.
The issue was I covered a co workers shift which does not allow me to use the punch clock like normal and I have to fill out a form instead. I forgot to write what time I took lunch before going home, a simple mistake that was due to me trying to help another employee. They could have simply asked me what time I took lunch that day but instead built a case to get rid of me.
I asked to see the write up when I was fired and they refused hoping that I was stupid and wouldn't know I have the right to view the contents of my personal file. To further proof their guilt, when I asked for this info the response was from their senior legal counsel and not from the local management or HR rep. more...
So again they were ordered by the labor board to pay me severance but have decided the laws don't apply to them. They're going to try and offer me less and if I refuse it will probably take years for the Ministry of Finance to collect the money if ever.
Also they pay is terrible, no commission, micro management to the highest level. Very sexist, if your a girl you get to work the register, if your a guy you can work in sales.
I hope you're reading this Best Buy because its not over.less
Sales Associate/Cashier (Former Employee) – Langley, BC – 24 January 2019
Best Buy is one of the successful retail companies. I would honestly say that it was one the best jobs I've ever had. I've learned so mush from them, such as a good customer service and technology. The ambiance is really fun.
Ensuring inventory was all displayed, knowledge of any new products that have been displayed, greeting and assisting customers with products they are interest in. I learned various products and services throughout the company while assisting in all departments.