BellAliant
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BellAliant Employee Reviews

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I have been with the company for over a year n a half .. hands down fav job .everyone gets along great . Vacations are more then fair lits of room for bonus
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Local management was excellent, and very courteous and caring, but orders from 'on high' forced their hand in metrification of duties. You hear so very many customers complain about poor service and dropped calls when calling for support? It's because the employees are rushed to meet often unrealistic statistics during the call, and perform complex after call documentation. Throw in the constant offshoring of departments and outsourcing, and it makes a complex task even more so.
Pros
bonuses based on performance, flexible lunches, usually good team spirit and competent immediate coworkers
Cons
working evenings and weekends, dealing with offshore/outsourced 'coworkers' who really have no clue what's going on.
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I made more money than my ex at the time who was a registered nurse.
Pros
pay, learning, autonomy
Cons
targets, stressful by times.
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They're not in the business of firing people they try to make it work. They will work with u if you are missing time. They will help u with your job and any questions
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I've met some amazing people in this company who strive to create a culture of inclusion and excellence. I've held 3 positions in 3 years and I've learned more during these 3 years at Bell than anywhere else I've worked. There's room for advancement if you work hard and stand out. It's challenging but rewarding.
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I love working for Bell! I currently work for a “Bell Aliant Authorized Dealer”. I went for a interview to join the Corporate Stores, but never heard back. I’d love to continue working for Bell, but I need another Job due to low hours. I will miss Bell!
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Well run company, fun to come to work, always a new challenge. People enjoy coming to work. You could not work for a company that had the employee in mind. In tune with customer needs and what was expected for the company and its employees.
Pros
Employee treatment
Cons
none
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A typical Day: Be available for calls from field technicians, keep an eye on ticket system Learned: Basic Cisco and Juniper commands, Task management, networking protocols Management: Was great as long as you were available to work, regardless of downtime - there was no problem. Great to talk to. Culture: Laid back, able to joke around playfully without HR trying to put you in a trash can. Direct team above mine were not only my trainers but were there for support as well afterwards Hardest part of the job: Not learning as much as I wanted to/couldn't be promoted knowing positions were filled or were going to be outsourced Enjoyable part of the job: Able to start learning self study wise on Networks and systems, had access to most of the ISP network managing systems and a good view of how things were set up - good for someone wanting to learn more about SP Networking/Systems
Pros
Evening bonus pay, generous vacation, Internal network bonuses, Easy to staff all around
Cons
Mostly proprietary systems to ISPs, eventually became 24/7 environment
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I enjoyed the work and meeting new people and helping them make the transition to a new provider. Hard business but very rewarding to my family and myself
Pros
Hugh income level
Cons
Working in bad weather
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I really enjoyed the various tasks that were required when working on the BellAliant internal helpdesk. I also worked the SMB (Small Medium Business) helpdesk as well. Every call received was different (mostly) and at any moment you could be troubleshooting a network, to resetting a password, to email issues etc. It kept you on your toes. Management had a cleared defined role and would advise on where you stood and what you needed to get ahead. People like any job are the heart and soul; and the group I worked with were some of the best.
Pros
People
Cons
steep learning curve
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