It's okay if you can handle people yelling at you all day long.
POSTPAID CUSTOMER SERVICE REPRESENTATIVE (Former Employee) – Kitchener, ON – 11 February 2020
Answer calls all day, pretty fast paced depending on your department. Management was pretty good, co-workers were the highlight of the job. Your stats are heavily monitored. You will be yelled at constantly by customers, patience and thick skin is necessary. Not enough tools to deal with angry customers right away.