Bell Employee Reviews for Technician

Great company only missing the listening of the employees for some advancement. One big negative point: they don’t respect the mental health of employees when they are in need…

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Terrible job

Technician (Former Employee) - Cornwall, ON - 25 October 2023

Terrible pay to start. As a part timer you never get weekends off. Forced mandatory overtime. Management is terrible. No one wants to help anyone. Bare minimum training yet expected to do the jobs perfectly.

Pros

None

Cons

Everything.

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Insights into Bell

Based on 357 survey responses

What people like

Inclusive work environment
Ability to meet personal goals
Feeling of personal appreciation

Areas for improvement

Sense of belonging

Interesting dynamic

Technician (Former Employee) - Toronto, ON - 12 December 2022

Great pay good people. Tends to be overly misunderstood in terms of the newer management staff, forgetting technician work is not production line work. Many variables need be considered.

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Highly Stressful

Technician (Former Employee) - Ottawa Bells Corners, ON - 10 December 2022

I have worked for a very long time now for Bell over 10 years. In last several years it almost become unbearable tbh. They keep having employees leave but demand remaining take on those jobs with zero more compensation.

Pros

Pay but that is not even close to keeping up

Cons

Incredibly high stress

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Good hob

Technician (Former Employee) - Mississauga, ON - 2 November 2022

The job was good but the schedule is terrible and you get 1 weekend off in a quarter. Yiu have tow work outside in winter nights till 9 pm on weekdays.

Pros

Company car

Cons

Long days

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Excellent place to work

Advanced Technician (Former Employee) - Toronto, ON - 29 October 2022

I loved going into work everyday. The pay was great and the experence being a summer sutend was incredible. Not only did a learn a great deal about networking, I made some great friends along the way.

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No accountability from the people at the top

Technician (Current Employee) - Barrie, ON - 21 July 2022

Most stressful and disorganized, toxic work environment ever. You are dammed if you do, and dammed if you do. Nobody in any department knows what's going on, they don't know what they are doing, and only pass the buck. In the end maybe 50% of what should be done for the customers is completed.

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Pay is really low, high risk of injury

Technician (Current Employee) - Windsor, ON - 27 June 2021

Been here for about 2 years learned a lot but never got a chance to apply anything or even get anything we get presentations to prepare during our own time. Company values their each hour of investment and will always expect 2H work in return no matter what. Things are getting more complex and complex and at one point you just think to leave. Except if at this point you are earning at capped pay. They release the positions internally for which they already have an internal candidate selected.

Pros

Work and work and work 35 is the capped pay, which you will get after 8 years of work and seniority.

Cons

You can learn but hard to get promotion or apply anything anywhere, efficiency and performance is the top priorities.

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Best employment for self starter who can work in groups occasionally

Technician (Former Employee) - Oakville, ON - 13 June 2021

Used to be a utility run by technicians and engineers, but since deregulation of the industry has become a service provider and is run by accountants and business majors. Good for profits but not so great for the employees.

Pros

Job security in a union environment

Cons

Deteriorating working conditions

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Learning experience

Technician (Former Employee) - Hamilton, ON - 1 December 2020

Technicians were great to work with management needs a heck of a lot of work The way BTS runs their system now is ridiculous No matter how hard you work there's always something that Management will yell at you for

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Technician positions

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Good For High school Grads.

Technician (Current Employee) - Windsor, ON - 3 July 2020

As a field Tech. If you are new to the town in just couple of months you will be familiar with your towns map, like restaurants, what's trending how people talk, what age group is best to have conversation with, getting knowledge of how things workout in certain areas. On top of that you get to travel around the town on companies vehicle, know how to work at height, house prices nearby and much more.

Pros

Hourly wage 8 to 5 schedule most of the days, part-time weekends availability 👌, nice ops managers In windsor.

Cons

Not good for Full-Time your availability should be all day 8 to 9. Perfomance matrix in place, Decentralized system, hard to deal with various departments for a change that customer asks for, No internal promotions

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Typical day as a Bell Techician

Bell Technician (Current Employee) - Mississauga, ON - 18 January 2020

I am technican at Bell Canada. My typical day at work inclued dealing with customers and helping them with the isues regarding their home internet. I install new internet connections at customers houses, as well as fix problems with their internet. The Management team is very helpful and helps a techician throughout their jobs whenever needed. they are always availble for any kind of help. The whole management team is very helpful.

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productive place to work

Technician Advanced (Current Employee) - Toronto, ON - 8 September 2019

production place the company has good diversity people are friendly and helpful they share information among themselves and are always willing to help you.

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Team Player

Business Tech . (Former Employee) - North York, ON - 21 August 2019

I’m hoping to get a driving job out of Barrie . If the job requires me to drive a company vehicle out of town that’s fine . I have very good knowledge of Toronto and all towns between . I also worked in the Airport in Toronto for 15 years servicing pay phones for bell .

Pros

Easy to navigate

Cons

To many questions at first .

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Good people and job

Technician (Current Employee) - Sudbury - 25 July 2019

The job is great, hours are not reliable as a par timer but other than that I love it. You meet new people every day and the people I work with are all fantastic.

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huge and professional place to work in, with a diverse of infrastructure and technologies

Technician (Former Employee) - Toronto, ON - 3 July 2019

i used to start my day by taking the TTc to the workshop at Etoecoke, Toronto and load my tools and spare parts to the vehicle and drive to the first customer at 8 AM i used to average 3 work orders per day, which we get them through and app and then i closing my day at 7 PM by returning the vehicle to the workshop and make my daily reports through the apps. i had a to month training of fiber optics, cooper and TV installation and maintenance for Bell infrastructure. The management tends to depend on the apps and tends automate the operations, but they provide a good deal of resources work place culture is good while most of the times are on field with customers the hardest part of the job is the environmental conditions on the field and the enjoyment is in involving in good conversations with customers

Pros

resources

Cons

micromanagement

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theyprovide you withthe proper tools

Technician (Former Employee) - Toronto, ON - 13 June 2019

Terrible hours and pay. Not a bad job if you are young. There are some good workers, but the job teaches you how to become lazy. The worst part of the job is going into someone cockroach infested home.

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great place

Technician (Former Employee) - Toronto, ON - 4 April 2019

I was having a good time working with Bell which is one of the top company telecommunication in Canada with no doubt. when I was I learned a lot of things for free

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Bell was a good

Technician (Former Employee) - Scarborough, ON - 26 March 2019

Bell was a good stepping stone to develop my career.They make sure all training and safety certificates are up to date. They offer training to advance your career.

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Outdoors

Technician (Former Employee) - Toronto, ON - 9 February 2019

Bell was great had my own car and got to drive all around different cities and set up TV or internet and really interacting with different customers was great

Pros

Company van

Cons

Work in bad weather climbing ladders

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An ok place to work

Technician (Former Employee) - Mississauga, ON - 25 January 2019

An okay place to work. It was much better back in mid 2000s. But salary is below industry standard. Aggressive environment. KPI oriented. Team work was lacking on my team. My team had a lot of finger pointing.