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Bell Employee Reviews for Sales Associate

Job Title
Sales Associate71 reviews
Location
Canada71 reviews
Found 71 reviews matching the search
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5.0
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Productive place to work with great people. Great benefits and culture. Great support to expand knowledge and skills of the job. Many people end up staying long term.
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4.0
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it was fun while i was there. great group of people i worked with. co workers make all the difference when working somewhere like bell where it gets competitive
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5.0
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Great benefits & staff!
If you are a student it’s a great way to make money with commission if you are a highly driven individual! Have made life long friends from Bell
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1.0
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A lot of my colleagues ended up on mental leave or with counselling. A lot of them (myself included) quit due to pressure and stress. They passive agressively intimidate you by putting you on "improvement" programs, which are basically punitive programs with threat of termination left and right and they congratulate you for being on this program as if they are doing you a favour. And you can't complain to anyone because you won't have any proof. What are you going to say in your complaint? "the company has put me on improvement program?" You will be laughed out. But only you and BELL knows what's really going on in that "improvement" program.
All in all, mental torture for a slightly , SLIGHTLY, more than a minimum wage job.

Don't recommend this company to anyone,

BY THE WAY, the reason they have this "LET'S TALK" mental awareness program each year, is because ONE OF THEIR EMPLOYEES KILLED THEMSELVES.
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3.0
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Worked for Bell for almost 2 years, first manager was great, 12 years experience, respectful, fair & encouraging. Still friends today.

Second manager, was horrible, 4 years management experience that may as well be 0 years... Lots to learn on how to work with people!
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5.0
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my skill set was polished through regular workshops.
mentors provide good guidance

colleagues are helpful

work culture is competitive as well as flexible
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4.0
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It is a very good experience to work as a sales associate at bell. One gets a lot of knowledge about customer service. Person does more smart work as compared to the hard work.
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3.0
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commission is decent. The customers can be very rude. As an employee that is in person in the store you tend to get the brunt of customers frustrations
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4.0
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the staff were very friendly but it was a hard work and very competitive as it was commission salary , also was a good experience to interact with different people.
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4.0
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Every day is vastly different because of the various types of customers and situations that you are exposed to. I learned important problem solving and tactics in order to think quickly on my feet. The management is amazing and super welcoming. Workplace culture is so much fun. Everyone working there gets along with each other and always has a good time being around and helping each other out when needed. The hardest part of the job is customers who get angry and situations involving them which tend to escalate quickly. There are sometimes situations in which nothing can be done to relieve the issue and it is those moments that are very difficult to de-escalate, remain calm, and be able to think clearly. The most enjoyable part of this job is those people that come in who you are able to save them money or help them navigate something with such ease that they are extremely grateful.
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2.0
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After working here 6 years I can safely say the following.
- Commission dropped significantly

- Targets are always higher

- 0 recognition for accomplishments

- Work/Life balance is a JOKE

- Nothing is ever good enough

- Constantly threatening your job
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2.0
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It was an alright place to work winter months its get cold and not many folks open door to let you even talk to you a lot rude people slam door in your face pays not the greats unless you hit way over your incentives
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4.0
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Great job to learn how to sell there is some pressure to reach your sale stat but if you are knowledgeable and motivated it will be easy to reach them
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1.0
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Pros

Somewhat stable job, science-related, nice people, good place to get a start in your career


Cons


Not a place to stay or develop your career, super low salary, high work volume to salary. Team lead culture is disrespectful.


Advice to Management


Offer fair competitive salaries to begin. Care about worker's needs.
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3.0
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They are big on sales. Manger is not that nice to work for she don’t know how to do anything. The pay is really good if you work there make sure you can stand for a long time due to you are not to sit while on the job site
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3.0
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Typical work day - depending on location the job tends to be pretty lax with you responding to customers for sales or assistance.

What you learned - Everything about the structure of cellular communications from how to market them and the constant fluctuation of the pricing.


Workplace Culture - Competitive but also supportive in a weird way if managed properly. If not managed properly the work environment can become hostile so a strong mind is required due to stress that comes from customers, coworkers, and managers since greed and jealousy are two aspects that may arise to challenge the workers.


Hardest part of the job? - When you first start there is a lot of systems that have to be learned that are not very intuitive to navigate to setup new or upgrade existing Bell customers. Also lots of people will be coming in to ask various questions about phones so you will need to learn a lot from your coworkers and own independent study.


Most enjoyable part - Commission even though it sucks to work for feels good to receive since it validates your work ethic and developing sales techniques to convince people on additional services. But in the back of your mind you realize you are really just manipulating people and taking advantage of their lack of proper knowledge on what they really need so if you can cope with that should be good.
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4.0
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no room for advancement
get promised management for months but never come through

require more work for what they pay you

hours are not flexible

bonus and spiffs are not calculated and given on time
Pros
nothing
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2.0
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Average sales job with hourly and commission, benefits are meh. All they do is move managers every 1-3 months which breeds churn among employees and zero loyalty.

Also if you happen to have health problems ever, good luck. Bell Let’s Talk is all a marketing scam, they don’t care about their employees at all.
Pros
It’s a job that pays you
Cons
Literally everything else
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5.0
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a typical day at work is great, great atmosphere. amazing place to work. best place to gain a ton of knowledge. gained a lot of experience with working around customers
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5.0
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Amazing company to work with accompanied by opportunities arising every new day helping you grow on individual basis and a persuading collective culture.Team work is the core foundation of the company creating a healthy and motivating workplace which helps one embrace their hidden skills and learn new techniques. Also complimented by daily challenges which derives a competitive spirit within helping you strive for your personal as well organisations goal.
Pros
commission
Cons
na
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3.0
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Had to stand in small kiosk for whole shift and sometimes had four/five people in it at once.

Co-workers were unreliable


Flexible around schedule


Gave reasonable time to finish tasks
Pros
Flexible, Friendly, Commission
Cons
Long shifts, Small Work space
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