Bell
3.8 out of 5 stars.
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Bell

Bell Employee Review
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Na

The work environment is very bad and there are unrealistic targets given to agents to achieve. The management has no focus on employee retention and satisfaction. My team was reduced from 27 members to 3 members as employees left the company due to constant and unrealistic work pressure. However, the management pushed the 3 individuals to complete the entire workload of 27 members, and also meeting deadlines. Unfortunately, it was impossible for anyone to achieve and over the last 1 year, the team has not met its performance targets.
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Don't work here, unless you're desperate for work

I don't recommend working here....Bell may run the "Lets Talk program...but they would mentally stress their staff with their stats. They have fired my colleagues over the years for their stats. The Managers/directors are liars.

Pros

Guaranteed paycheck/if you met stats for the month the payout could be great

Cons

Hours NOT flexible/working for a bunch of liars
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Productive place to work to ear a living

Typical day at work entailed assisting customers with billing inquiries. Gained excellent customer and problem solving skills. Friendly environment to work in. Team oriented. Very challenging Sales targets. Assisting customers and meeting their needs is always the best part of the job.

Pros

Able to move quickly within company through hard work

Cons

Not enough Employee appreciation
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Terrible company/ Avoid!

Horrible company, management are just bunch of bone head that never change or admit their decision is wrong. Annual review is a joke, its all about how hard to suck up to them during the year. Also dont use the service this company provide, its much more expensive than its competitors.
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Overall rating

3.8

Based on 2,410 reviews
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4
848
3
493
2
160
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Ratings by category

3.6Work/Life Balance
3.7Salary/Benefits
3.3Job security/advancement
3.4Management
3.5Culture

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