Bell Employee Reviews

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5.0
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Excellent Workplace
Senior Manager, Strategic Initiatives (Current Employee) –  Toronto, ON15 December 2018
Bell is a fantastic company for someone looking for both a breadth of experience, upward mobility, and the chance to drive tangible impacts to the bottom line of the business.
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2.0
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a lot of work for little reward
Field Services Technician (Current Employee) –  London, ON14 December 2018
Days include working on the copper network, outside as well as inside customers houses.
The job can be physically demanding (climbing poles with extension ladder) and compensation is little.
As a part timer, it is quite challenging knowing your own schedule as the company can force you in to work.
Cons
very poor work-life balance
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4.0
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Productive and Fun
Retail Sales Representative (Former Employee) –  Toronto, ON14 December 2018
Acquired great sales experience. Had a great time working as a sales agent, nothing very stressful and just a great environment to be in. Team effort work.
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4.0
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Very productive hard worker
Business Analyst (Current Employee) –  Keswick, ON6 December 2018
I work on a computer all day and document requirements for software development of product and service.
I work in large project groups and attend conference calls daily to deal with requirements and issues to move project forward.
I am a independent worker and a self starter.
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3.0
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Good money, bad job
Field Sales Representative (Former Employee) –  Oakville, ON5 December 2018
terrible job if you do not like working outside in the freezing cold during winter. Summer is okay to work. It is very easy to loose motivation while working. Many employees are misleading
Pros
benefits and good salary
Cons
terrible work conditions
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5.0
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Great Support from Management and Upper Management
Field Technician (Current Employee) –  Toronto, ON5 December 2018
Lots of great people to work with and for. Work is rewarding, tough, but comes with lots of benefits. Opportunities are there for the taking for those with ambition.
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5.0
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Great company to work for
STORE MANAGER (Former Employee) –  Penticton, BC5 December 2018
Very exciting and fast moving industry with lots of opportunities to move around. Great for people wanting to get into the fast paced industry of wireless.
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3.0
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The most objective review you'll see!
Field Technician (Current Employee) –  Toronto, ON3 December 2018
Hey everyone :)

If you're reading this then you're probably looking to start working for for them.

I'll give you an incite to what its like as a New Hire Technician;

You'll do your interview at one of the work centers and they'll ask you why you think that you'll be a good technician, then probably get you to distinguish a certain color cable from the 25 pair cable. If successful you'll be offered employment.

Once offered employment, you'll start your training which will more than likely be on the copper network which will last approx 2 week.

Upon completion of your training you'll be "thrown out to the wolves" and will start working solo from that day.

Starting wage depending on experience will be approx $15-16/hr

$1 wage increase every 1040 hours

You can expect during the winter to work 8-48 hours/week and during the summer 40-48 hours per week.

Company cellphone,vehicle,uniform and tools are all provided free of charge.

The job is self is fairly easy, however you must not be afraid of heights and not afraid of social interaction. EVERYDAY! you'll be meeting new people and depending on the dispatch area you'll probably be climbing up to 28ft in the air every day.

At the start you'll be very stressed out because you'll work significantly slower than experienced techs but don't worry... you'll get better. A lot of guys will make managers sound like bad guys but they're going to be a great resource for you to help you grow.

Once you've successfully past you 6 month and your manager think you'll be an asset to the company you'll complete
  more... your probation.

Congrats, you're technically not a New Hire anymore!

Once you get to this stage you'll start to realize some things such as;

1) The company and managers will literally treat you as a number since you're "experienced" now and should always be delivering high job efficiency and rework. ( rework is when a customer calls back in within 7 days of you being there )

2) absolutely 0 work/life balance ( this WILL NOT change until you've reached full-time, which could take YEARS! ) ( You'll be working every weekend until you're full-time... I'm not joking )

3) The job gets easier with your experience but you'll learn new things everyday!

Now for my 2 cents on things you should really know;

- The managers really do treat you as a number.. no joke.. but at the start they WILL be a good resource for you to learn.

- The Vehicles you'll drive will be "pool" vehicles so you'll drive a new one every day and will have to spend 20 minutes cleaning the vehicle every day. ( people are slobs ). After you're there for a bit you might get a "primed" vehicle which means you'll drive that every day.

- Seriously 0 work/life balance, you're schedule can change for the next day up to 7pm that night. EVEN IF YOU WERE SCHEDULED OFF THAT DAY!!

- Expect to work loads of overtime in the spring/summer/fall and in winter you could work as little as 8 hours every 2 weeks depending on work. ( full timers are guaranteed a certain amount of hours )

Summary;

If you like working loads of overtime while spending the majority of your shift outside and meeting new people then this could be the job for you. A lot of these reviews on here are true... the company can be a nightmare to work for.. however you get out what you put in. If you work hard for your manager he will treat you good.

Sounds dumb.. but it's true.

Remember guys if you decide to work for this company don't be afraid to ask for help.. nobody will turn you down. NOBODY!

I spent like an hour typing this out for you guys, ENJOY!
  less
Pros
Good skill set, overtime, people
Cons
overtime, no work life balance, management
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5.0
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It was productive and fun working at bell
IT Architect (Former Employee) –  Toronto, ON30 November 2018
Everyday was new learning experience. No two days were the same. It was also exciting and challenging. Automated different Task and trained new employees
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5.0
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Stable workplace with room to grow
Analyst (Current Employee) –  Mississauga, ON29 November 2018
I enjoyed my time at Bell however the company is very much focused on how to make more money, at the expense of employees and customers. There are lots of opportunities to grow if you are in the company.
Pros
Strong culture, opportunity for advancement
Cons
Focused on bottom line, no emphasis on employees or customers
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4.0
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Quand on est animé du désir de servir .
Agent services à la clientel (Former Employee) –  Montréal, QC29 November 2018
Le désir de service,d’après moi, devrait être la pierre angulaire pour celui ou celle qui choisit d’évoluer dans le milieu de service à la clientèle.
On doit, tout en suivant les directives de la compagnie , traiter un client tel qu’on aimerait être traité.
C’etait , pour beaucoup, au sein de mon équipe la façon de voir notre travail.
Pros
Complicité entre collègues
Cons
exigences augmentées . Niveau de stress élevé .
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3.0
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n/a
Backoffice Soutien Technique 310-BELL Montréal (Former Employee) –  Tour Jean Talon Montréal27 November 2018
Environnement demandant, non-valorisant et surtout sous-payer.
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2.0
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Big Canadian Brand
Associate Director & National Manager (Former Employee) –  Toronto, ON27 November 2018
Meetings to get ready for meetings. Felt that my time was never my own.

Big Canadian brand that everyone recognized.

Felt like we were always hunting for new customers and not ready to care for the existing base, this lead to a lot of client turn over
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5.0
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Customer Service
Computer Technician/Customer Service/Sales (Former Employee) –  Halifax, NS26 November 2018
The quality assurance company makes sure that clients are treating exceptionally and within a acceptable time frame. It was a please working with Bell Aliant as I learned much about marketing and customer satisfaction.
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5.0
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Good Company
Territory Sales Specialist (Current Employee) –  Brampton, ON26 November 2018
Good company to start the career. It will help you to grow. Great management and supervisors to work. The hardest part is people's experience with bell is bad.Need to convert in positive.
Pros
gift cards
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4.0
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A great company to work for.
Sales Manager (Current Employee) –  Ottawa, ON22 November 2018
A great company to work for with great benefits and advancement potential. Sales driven but rewards the results of those or go above and beyond and make you feel valued.
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4.0
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Good to work
Customer Service Representative (Former Employee) –  Toronto, ON22 November 2018
Good feeling to work, good environment. High pressure and workload and stressful specially customer calling in with bad temper. Culture is good and people are helpful
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4.0
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Environement de travail à distance
Spécialiste support aux ventes (Former Employee) –  Montréal, QC22 November 2018
Mon rôle était d'envoyer les compte-rendu de la performance pour l'équipe Marketing. De créer des analyses et faire des recommandations pour améliorer la performance des ventes.

Toute les interactions se fessaient à distance, ce qui rendaient parfois la communications difficiles. Par contre, ils étaient aussi facile de travailler de la maison.
Pros
Possibilité de travailler de la maison
Cons
Équipe de travail à distance
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1.0
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Good work but bad corporate culture
Telecommunications Technician (Former Employee) –  Ottawa, ON20 November 2018
Performance is measured by equations that calculate each technician's net worth to the company. If your worth drops too low, it's the end of the line.

The work was great though, new people every day, interesting challenges. Working in tough conditions could be hard but being prepared helped.
Pros
Bell services discounts, Friendly place most of the time, Enjoyable work
Cons
Management are forced to drive you constantly regardless of the situation, Being injured is frowned upon
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4.0
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Good
Field Service Technician (Former Employee) –  Toronto, ON19 November 2018
Field work can be hard coz sometimes you have to be on the pole for hours and wait for field support to answer and test all terminals but amost of the time its easy. They also did not consider my request about weekend of due to Religious activities. If they consider my request to have weekend off, I will stay in this company until I retire.
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Overall rating

3.8
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