Unless you get full-time quickly, it's rough
Field Technician (Current Employee) – Barrie, ON – 12 October 2019
The job itself is actually great. New faces every job, some frustrating, some easy, but it's always a puzzle. You're paid hourly, not piecemeal, so there isn't a threat of losing your pay if a job runs long. Plenty to learn and know, but not impossible to grasp in a month or two (If you pay attention). The rough edges of the job come in the company politics. If you're in an area that's not Toronto, it will take you pretty much forever to get full time. This means, as a part time employee, you'll be scheduled for 40 hours, and up until 7pm the night before your shift, they can change it, or even flat out remove it.
There is no work life balance in this. A good manager will help you out if you have a doctors appointment scheduled, but otherwise: Don't bother making plans on days you have a shift. Scheduled 1pm to 9pm? Make plans to see friends that morning? No, sorry. Now you work 8 to 5pm. Can't argue, can't refuse. If you do, they just let you go.
The dispatchers are also a mixed bag. Have you got an hour left in your shift? Here is a job to your board for 40 minutes away. Can't work overtime? Well then get ready for a 20 minute battle with them and management to get the job removed because you'd like to go home to see your family.
The actual work itself is great. 3 out of 4 seasons, I don't think you can beat it. But the company just wants to get in the way of you enjoying it, and they do a good job of that.