belairdirect Employee Reviews

Showing all 63 reviews
Sort by: Helpfulness | Rating | Date
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Insurance Agent
Sales and Customer Service Associate (Current Employee) –  Ottawa, ON17 January 2019
Call center environment; answered phones;
responded to emails;
Helped with national project;
company has best intention with follow though issues;
Learn a lot everyday.
Was this review helpful?Yes 1NoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Challenged my everyday to new and exciting customer service opportunities
Sales insurance Agent (Current Employee) –  Ottawa, ON14 January 2019
My typical day at work included taking calls adapting to every client calling in. in many instances I was forced to adapt to many different situations given to me by the client. I learned many things from Belairdirect most of them being problem solving, efficiency, team building and how to work in a very professional environment. Management was close to excellent, depending on the manager that you get you could see a diverse selection of what each one brought to the table. My experience with management has been thus far very good. The workplace culture was very open and friendly, the co workers made for a very special place to work giving me almost a second family. The hardest part of my job was balancing my excellent customer service skills with what the company was looking for when it came to clients. It is very hard for me to say no on some occasion but now controlling who I sell to has become the best part of my job opening up a whole new world of customer service where at the end of the day you are selling the product and its up to you how you sell it and who you sell it to. The most enjoyable part of this job was the day to day life, getting those really good calls and having long conversations, building relationships with your clients.
Pros
many benefits
Cons
long hours sitting at a desk
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great career starter job - great atmosphere and work/life balance
CSR/Insurance Agent (Former Employee) –  Edmonton, AB9 January 2019
Amazing training at the start. You have 3 tries to take the exam mandatory to do the job (need 70% min pass score), but you don't really need them because the instructor is amazing!
During my time there, the following up training was patchy and the manager assigned to my team was terrible, but I know that things changed dramatically since then.
Everyone else however was super nice and helpful. You have a great team of support Canada-wide and really the job is not hard.
Work/life balance is great, as well as their compensation, benefits and vacation allowance.
They also throw pretty nice work parties, during and after work hours.
Was this review helpful?Yes 2NoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Belair direct
INSURANCE AGENT, OTL (Former Employee) –  Toronto, ON29 November 2018
Supervising a large group of friendly but very active dogs. Directing their play, interrupting problems, making sure all dogs are safe and enjoying the daycare experience.
Making observations about dog behaviors and health.
Extensive cleaning of the facility to provide the healthiest environment possible for the dogs (picking up dog waste, vacuuming and mopping floors, cleaning dishes, doing laundry, kennels)
Other duties as required to keep care for the dogs and their environment.
Was this review helpful?YesNo 7Report
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Opportunity to grow
CASUALTY CLAIMS REPRESENTATIVE (Current Employee) –  Toronto, ON11 November 2018
Great training program. Promotes education and training. Takes employee feedback. Lots of opportunity for growth. Ability to work from home. Lots of company benefits.
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Agent assurance de dommages
Agent (Current Employee) –  Montréal, QC7 November 2018
Le positif de cette entreprise est que si vous etes nouveau et desirez faire vos preuves et monter vite c'est tres possible.Alliez vous des bonnes personnes, démarquez vous beaucoup et faires votre maximum et vous aurez des résultats. Les avantages sociaux(assurances, fonds de pension, regime d'action) sont intéressants.Le personnel est en général très agréable et motivant.

Les points négatifs.
Si vous etes un performant en continu et avez une bonne gestion de la pression continuelle cet emploi est pour vous.
Appels en continu, aucune pause de 15 minutes, on note votre performance sur ces points suivants ; résultats de ventes auto, habitation, ventes de valeur de remplacement,produits complementaires,le temps que vous passez en ligne est calculé. Le temps que vous prenez apres appel est calculé aussi.Attention de ne pas depasser 200 secondes a chaque appel,on veut que toute la transaction soit réglée pendant que vous etes en ligne.On évalue également la facon dont vous vendez,on vous rencontre et vous donne des trucs pour mieux vendre. La qualité des appels est aussi notée.Les sondages des clients sont notés, mais on en parle tres peu.Si vous n'atteignez pas tous les objectifs attendez vous a plus de pression et de rencontres et a un possible congediement.
Meme avec de l'ancienneté très difficile d'avoir congé.
Pros
Le staff motivant, les avantages sociaux.
Cons
Forte pression, aucune qualité de vie travail/famille, Faible possibilité de vacances, possibilité d'avancement seulement avec les bons outils
Was this review helpful?Yes 17NoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great work environment
Sales Insurance Advisor (OTL Licensed) (Current Employee) –  Toronto, ON4 November 2018
If you're looking to start out in the insurance industry, this is a great company to start with. They will give you all the tools you need to succeed.
Pros
Lots of rewards
Cons
Long hours, no work life balance
Was this review helpful?Yes 1NoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Evolution
Conseiller Ventes et Service à la clientèle (Current Employee) –  Anjou, QC30 October 2018
De grandes possibilités d'avancer dans la compagnie
Was this review helpful?Yes 2NoReport
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun place to Work in
Sales Associate (full-time) (Current Employee) –  Vancouver, BC22 October 2018
Have to experience it yourself, It is not rearding, make sure you have connections or you will be stuck taking calls forever, make sure you become friends with managers
Was this review helpful?Yes 4NoReport
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Overall great culture
OTL Licensed Sales Agent (Former Employee) –  Toronto, ON14 October 2018
Only recieved 1 break for a 9 hour shift which was pretty hectic. Aside from that training was the best I've ever recieved and the job was great. They give you all the resources you need to succeed in your role. Very happy overall when working with them. Just felt like I needed more freedom in my role.
Pros
Great training
Cons
Long hours for night shifts with only one break
Was this review helpful?Yes 3NoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great student job!
Agente aux réclamations (Former Employee) –  Montréal, QC12 September 2018
I worked there during my studies and found the work environment and salary quite good. the training was good and the people were nice. However, it can be stressful is busy periods.
Was this review helpful?YesNo 1Report
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Typical Office Job
Sales Specialist (Current Employee) –  Toronto, ON4 September 2018
Honestly based on the type of person you are you will either love or hate working here. Depends entirely on what you are looking for in a workplace. Read reviews, and ask question that are important to you in interview process.
Pros
benefits, 3 weeks vacay
Cons
no flexibility in hours/time off, promotions unclear
Was this review helpful?Yes 2NoReport
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Young and inexperienced team leaders
Conseillère aux Ventes et Service à la clientèle (Former Employee) –  Montréal, QC3 July 2018
Working there was very stressful.. No HR confidentiality whatsoever.
A collegue is sick : before she even gets back to work, I already know all the story.

Most people were cool to work with but the team leaders aren't experienced and can't handle stress for nothing. People there don't go to the next level because of their skills but because of who they're friends with. Which is totally unethical.
Pros
Not downtown ; no traffic
Cons
very long hours
Was this review helpful?Yes 14NoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great Work environment
Quality Call Analyst (Current Employee) –  North York, ON25 June 2018
Belair direct is a great place to work at. Good start for students to get experience and a grasp of the insurance industry. Once you get the experience try and apply for other opportunities and there are tones of them.

Really enjoyed working here.
Pros
Good people to work with
Cons
No cons, everything is great at Belair
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good for entry into the insurance industry, but not much beyond that.
Business Systems Analyst/Insurance Agent (Former Employee) –  Toronto, ON1 May 2018
The management seems to run around with their heads cut off. The pressure to sell has been increasing steadily with detriment to one's mental health.

They try to placate you with the occasional bag of crisps or a bar of chocolate.

But they will train you decently enough. Put a year in and find a brokerege to work for.
Was this review helpful?Yes 3NoReport
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
pas l idéal comme emploi
Expert en sinistre (Former Employee) –  Montréal, QC20 March 2018
malheureusement je n étais pas heureuse dans cette entreprise. Vraiment beaucoup trop de stress sur les épaule des employés
Was this review helpful?Yes 22No 1Report
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Intoxicating Sales Culture
Licensed Insurance Agent (Former Employee) –  Ottawa, ON13 March 2018
This job is a great entry level position. Move on after the year you complete.

PRO:
Benefits
Free Parking
Food (sometimes)
Work-Life Balance is ok

CON:

Management sucks at this enterprise
HR does not keep confidentiality
Was this review helpful?Yes 14NoReport
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Favoritisme
Agent d’indemnisation (Current Employee) –  Anjou, QC24 February 2018
Bon emploi dans l’ensemble mais très mauvais management
Au lieu d’etre une compagnie préventive et innovatrice, ils sont en retard dans leurs prises de décisions par rapport à l’amelioration du service qui pourrait être offert.
Heures de bureau médiocres, les clients qui travaillent le jour n’arrivent pas à parler à la personne désirée dans nos bureaux.

Plusieurs bonnes activités sociales.

Favoristime flagrant et manque de transparence de la part des gestionnaires et directeurs. Manque d’employés dans certains départements, donc tâche de travail toujours grandissante et difficile de prendre des vacances.
Pros
Salaire et horaire flexible
Cons
Management, favoritisme, répartition de la charge de travail
Was this review helpful?Yes 22No 1Report
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Very productive, great place to learn, at times fun
Sales & Customer Service Advisor (Current Employee) –  Scarborough, ON13 February 2018
Management is great! very supportive, open to ideas to help you learn as much as you can. Co-workers supportive of each other. They do what they can to try and not make it such a serious place all the time.
Was this review helpful?Yes 2No 2Report
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
environement de travail agreable
Agent en assurances des dommages (Current Employee) –  Montréal-Est, QC8 February 2018
environment de travail agréable; beaucoup de formation
Was this review helpful?Yes 2No 1Report
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at belairdirect. Our community is ready to answer.

Ask a Question

Overall rating

3.8
Based on 63 reviews
519
421
316
25
12

Ratings by category

3.7Work/Life Balance
3.8Salary/Benefits
3.4Job Security/Advancement
3.2Management
3.7Culture