Customer Service Representative (Former Employee) – Kelowna, BC – 26 September 2013
The culture of the store is fantastic. The main concern is for customer satisfaction, and I highly appreciate that. The management and co-workers all strive to achieve this, and will go out of their way to make things happen. The most enjoyable part of the job was when a customer is surprised about how much effort we would put in to ensure their satisfaction.
The company was willing to go the extra step to ensure customer satisfaction