Would not encourage anyone to apply there
Proper training was severely lacking for me from day one. Equipment was old and never worked properly half the time. Although offices are in Canada, IT help is in Africa and done over the phone or over the computer, so it is impossible to get any kind of help in a timely fashion. You can wait anywhere from 3 days to two weeks for someone to get back to you. At that point, you've figured it out for yourself; extremely frustrating. If there is an issue with a co-worker (bullying or harassing) and you bring it forward, it's just not dealt with. You are expected to work super long days from about Feb - June. This is never mentioned to you in your interview. Maybe they need to hire more staff so that people aren't working 12 - 14 hour days... Sure you may get 4 or 5 weeks of vacation/personal time, but you also can't take it the first part of the year and then the last part of the year you can only take the time, if no one else has booked that time... so it's really not worth it.