BCAA Employee Review

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It was a fun workplace
Mailroom Clerk (Former Employee) –  Burnaby, BC2 January 2013
I really enjoyed working at BCAA. I really loved to work with my co-workers. Unfortunately they've decided to outsource the mail services to a different company.
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Fun workplace
Service Advisor (Current Employee) –  Burnaby, BC27 March 2018
You learn a lot in a short period of time.
Best part of the job is the customers. They're older and super nice!
It makes you actually look forward to come to work!
Pros
So many employee perks and benefits!
Cons
It's a sitting job, and can get a little repetitive.
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Great experience in a head office with cross-functional teamwork
Manager (Current Employee) –  Burnaby, BC19 March 2018
BCAA pays well and provides great opportunities to its staff for upward and lateral movement. Working in its head office, I've had great experience working in groups across functional areas, and I've seen that staff in senior positions have largely come up through the ranks.

My main critcism is that the office itself is old and drab and very divided/dark in some areas. Management under a new CEO is trying to speed up the organization a bit (which is lethargic after 100+ years of relatively steady business) and there's definitely a bit of generational divide in the workplace when it comes to change adoption (older folks who've been in their jobs 20+ years are reluctant to move out of their comfort zone), which leaves some key systems/processes the business relies on outdated, though the desire to update and change is definitely there (and execution slowly creeps forward).
Pros
Office cafeteria, generous salary/benefits packages, head office exposure
Cons
Slow moving and cautious, boring office environment
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Overall rating

4.0
Based on 20 reviews
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35
20
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Ratings by category

3.8Work/Life Balance
4.0Salary/Benefits
3.4Job Security/Advancement
3.5Management
3.5Culture