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BCAA Careers and Employment

About the company

  • CEO
    Eric Hopkins
    approve of Eric Hopkins's performance
  • Founded
  • Company size
    1,001 to 5,000
  • Revenue
    $130m to $650m (CAD)
  • Industry
Learn more


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36 jobs


Salary estimated from 167 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 49 reviews and is evolving.



IA in Vancouver, BC
on 28 November 2021
Overall good experience, but the compensation is not industry-competitive. Most of time, some agents are face to face and some works for the call center, and for people who work at call center, it can be stressful as the call waiting time is very long and customers are upset. company benefits are great, everyone as collaborative.
Insurance Advisor in Vancouver Island, BC
on 14 October 2021
a breath of fresh air
Working at BCAA has been a breath of fresh air. Generous benefits. Fair salary. Good management. Positive on-boarding experience. Good and easy to use broker software, telephones and computers. IT Department is good. Great training and resources for selling their products. The manual is great for membership and optional car insurance. Supportive management both regional and in-location. One thing that is not the best is all the metrics they use to track the employees and their work, using artificial intelligence and other collected data. I am not a expert on data analysis but I don’t think they are either. I feel that the metrics they use don’t take into account the real life experience of the employees on the ground.Another positive thing to note has been their responsible, compassionate and careful response to COVID-19.
Member Service Representative in Burnaby, BC
on 22 September 2021
24/7 worklife
24/7 call centre, must be available for full time, very very difficult to accommodate around. Great atmosphere, friendly coworkers + managers. Poor technology, very little communication between departments.
Insurance Advisor in West Vancouver, BC
on 23 December 2020
Excellent management and culture
It’s a fantastic start career and have good training system. People in the group are all gentle and nice and also very enjoyable to work with. They appreciate all your work and effort.
Service Advisor in Nelson, BC
on 20 October 2020
Amazing Place to work
Really good company to work for. They care about their employees and have a great work culture. If I could I would have worked here for the rest of my working career. I had to move and no BCAA location to work for where I live. Amazing training programs and great pay. Good bonus as well. I would highly recommend working here.

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Questions and answers

People have asked 11 questions about working at BCAA. See the answers, explore popular topics, and discover unique insights from BCAA employees.

See questions about:

  • Interviews
  • Background Check
  • Benefits
  • Dress Code
  • Hiring Process
  • Job Opportunities
  • Working Culture
  • Working Environment
  • Working Hours

Interview insights

Insights from 40 Indeed users who have interviewed with BCAA within the last 5 years.

Average experience
Interview is average
Process takes about a week
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  • BCAA