BC Pension Corporation Employee Reviews for Customer Service Representative

A great place to work with lots of advancement opportunities if you have the motivation to move forward with your career. The people there are friendly and helpful. The most enjoyable part of my job is the people I work with.

Pros

Great benefits

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Very well organized and good place to work

Client Service Representative (Current Employee) - Victoria, BC - 14 May 2022

I love my job. It is busy and upbeat which I prefer. Lots of genuine people and great resources to make sure you can do your job. The learning and career opportunities are endless.

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Insights into BC Pension Corporation

Based on 4 survey responses

What people like

Sense of belonging
Support from manager
Fair pay for job

toxic work environment

Customer Service Representative (Former Employee) - Victoria, BC - 26 March 2022

CSR staff are treated like pawns to be moved around. upper mgmt. does everything to keep their job secure. Work is very stressful and all movement is monitored. Working 20 hrs. /wk. is about all I could manage given the level of stress. Very cult-like environment, 15 min. break per 5 hr. shift.

Pros

salary is decent

Cons

unpleasant work environment

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Awful leadership=frustrated staff

Customer Service Representative (Current Employee) - Victoria, BC - 26 February 2018

The leadership do not listen to staff. They are in a bubble and, even though they conduct a yearly employee survey, they don't do anything to address staff concerns. Tons of governance, a high reliance on contractors, working completely in silos, mixed with archaic leadership and old, tired executives make this a truly horrible workplace. Fine to get your foot in the door of government but otherwise, not too much going for it.