BC Pension Corporation
3.4 out of 5 stars.
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BC Pension Corporation Employee Reviews for Customer Service Representative

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Job Title
Customer Service Representative4 reviews
Canada4 reviews

Ratings by category

3.8Work-life balance

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Found 4 reviews matching the searchSee all 16 reviews

A work family away from home

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The most useful review selected by Indeed
A great place to work with lots of advancement opportunities if you have the motivation to move forward with your career. The people there are friendly and helpful. The most enjoyable part of my job is the people I work with.


Great benefits
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Very well organized and good place to work

I love my job. It is busy and upbeat which I prefer. Lots of genuine people and great resources to make sure you can do your job. The learning and career opportunities are endless.
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Insights into BC Pension Corporation

Based on 4 survey responses
What people like
  • Sense of belonging
  • Support from manager
  • Fair pay for job

toxic work environment

CSR staff are treated like pawns to be moved around. upper mgmt. does everything to keep their job secure. Work is very stressful and all movement is monitored. Working 20 hrs. /wk. is about all I could manage given the level of stress. Very cult-like environment, 15 min. break per 5 hr. shift.


salary is decent


unpleasant work environment
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Awful leadership=frustrated staff

The leadership do not listen to staff. They are in a bubble and, even though they conduct a yearly employee survey, they don't do anything to address staff concerns. Tons of governance, a high reliance on contractors, working completely in silos, mixed with archaic leadership and old, tired executives make this a truly horrible workplace. Fine to get your foot in the door of government but otherwise, not too much going for it.


Good staff (not valued)


Bad leaders, low pay, underclassification
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Customer Service Representative at BC Pension Corporation

Estimated salary
$54,736 per year

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Overall rating

Based on 16 reviews

Ratings by category

3.8 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary/Benefits
3.4 out of 5 stars for Job security/advancement
3.0 out of 5 stars for Management
3.5 out of 5 stars for Culture

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