They hire, with the story of a perfect balance of work and home environment. But if you don't leave your availability open for 18 hours per day, you get nothing. Once you pass your probation, step up a pay grade, the coordinators shut down your hours. You go to your manager and explain that you have no hours, and you're just given lip service, with promises that; "it will get better" and " they will take care of this". Nothing is done
Middle management is running the show, and all direct managers or uppers are coasting and afraid to do anything in favour of frontline staff.