This company expects a lot from their workers but doesn't want to return the favour. A typical "live in" shift is a 24 hr shift. You get paid for 13 of the 24hrs at $17 per hr, with a mandatory unpaid 3 hr break. They call it a sleeping shift, which is why they don't pay for for the 8 hrs even though you're expected to get up and toilet residents up to 3 times throughout the night. I don't fall asleep immediately and I can tell you, having to get up 3 times is exhausting and makes falling asleep very difficult.
Another downfall is they only give you 10 mins for traveling from one job to the next which is virtually impossible.
When I was hired, it was for a new complex care client and the job was very demanding. I was told the pay would be higher due to this and that it was definitely a full sleeping shift. Then they phoned me telling me they expected me to work 3/24 hr shifts in a row and that the pay was no different than any other client and when I told them I was no longer interested, they told me I was leaving them in a bind.
I have a very low opinion of this company and believe that the positive reviews are being left by admin or management staff.