PSW (Former Employee) – London, ON – 2 February 2018
Not a very positive place to work. The CSC don't reply to sent e-mails. They constantly call you on your day off and expect you to drop whatever you are doing and get to work. They also send you out of your area so you are in your car driving longer than the customers care appointment is. The first few weeks there they give you the hours, after a month or so, they stop giving you hours period. The CSC'S have a way of talking down to the paws in the field. Selfish people that lie to you. You would be happier to stay home and watch TV.
Management Team does not look out for their dedicated workers.
PSW (Current Employee) – Windsor, ON – 23 September 2018
Unfortunately, management has changed so many times. When I first was hired response times where amazing. Over the years, they have cut back. Neither Coordinators or Management gets back to us In a timely manner. Often times if I send an email, it will be months for a response or no response at all. So if it is truly important you have to telephone them and remind them.
Last minute bookings is always the case, when I know for a fact they could have posted available shifts in a more timely manner.
I do not do community, but I do 12 hour shifts at a facility and that is why I am still working for them. The facility is where my heart is at and I love every aspect of that position and the staff that work at that facility.
The pay and car allowance is good. The online advertisement posted by the HR department offering full time and part time contracts is a ruse. There are no full time hours. Don't stick it out hoping for more, there aren't any. If they are not filling up the large availability that you have given, opening up more is not the answer. You are not a 7-11. You will need another part time job. But, if you are willing to work every weekend, and fly by the seat of your pants, then Sarnia Bayshore is the job for you. The staff in the office are nice and approachable. Phone the office if you want an answer to something as the schedulers don't answer emails. Other reviews for other locations have said the same thing.so the problem lies further up the chain. Too bad, as almost every client I have visited, complains about Bayshore scheduling. It's easy to love the good things about a company you work for but you need to decide if you can live with the bad stuff as well. That's the important thing. If working in the community is where you want to be, ask other PSWs to see which company has the bulk of the hours as I have done. Unfortunately for Bayshore, it's not them. Enough said, I hope this helps in deciding whether or not you want to work for this company.
if you only want PT, this is a great company to work for
PSW (Former Employee) – Sarnia, ON – 7 December 2017
They book you in for less than 6 hours sleep sometimes between your evening and day shifts, and threaten to fire you if you say no. They cut the definition of "full time" to get rid of everyone's benefits. If you complain about an unsafe work environment, they don't do anything and tell you to go back.
PSW (Current Employee) – Brockville, ON – 18 June 2017
They hire, with the story of a perfect balance of work and home environment. But if you don't leave your availability open for 18 hours per day, you get nothing. Once you pass your probation, step up a pay grade, the coordinators shut down your hours. You go to your manager and explain that you have no hours, and you're just given lip service, with promises that; "it will get better" and " they will take care of this". Nothing is done Middle management is running the show, and all direct managers or uppers are coasting and afraid to do anything in favour of frontline staff.
Going to the residences of elderly clients, performing duties including (but not limited to) bathing, feeding, laundry, housecleaning, etc. If you can put up with the more crotchety ones, a very rewarding job.
PSW (Former Employee) – Hamilton, ON – 10 March 2017
Starting my sun shining day happy, I get to go to a busy multi-cultural environment helping and assisting others with their needs. A great feeling to help others! Residents/clients/patients are depending on us to make their illness better by relieving stress, a moment of happiness, relieved! On my breaks I take residents outside for walks volunteering my time with them. I've learned if you go the extra mile, you can make a difference in someone's life. A rewarding feeling. Taking risks involving Management is so worth it cause you have a voice. Respect is demanded in all areas of the organizations. Management is always their for encouragement, and motivate us to improve in areas needed to be the best. Its an open door policy that allows us to express any concerns at the same time rectify any issues. They are our leader's that we follow. These organizations are a multi-cultural based personnel. Learning other cultures can be exciting but understanding is the key. Listening skills are so important in retaining information with every aspect of the organization. Communication in written or verbal is the key to success. Hardship happens when you loose a friend when your off work and come the next shift and they passed. It's almost impossible not to care. The most enjoyable part of the job is meeting people and seeing families happy. I feel that I have learned a lot working and gained vital skills and competencies. Working in the community is a challenge but indifference is good. Change is a positive thing not a negative one! Makes you stronger.
PSW (Current Employee) – Nepean, ON – 4 February 2017
Bayshore is good agency and nice place to work. They are giving me client that suites my profession/career. Bayshore gives me a morning shift which i like and throught that i've learned alot of things with regards to caring the patient. The management staff are great approachable and kind. The most enjoyable part of the job is seeing the patient smile.
PSW (Current Employee) – KITCHENER – 18 March 2013
As a Person Support worker: home support, a typical day would be visiting diffrent clients in their home, some are very nice people but some not so nice. Management needs to improve more on the schedulling and communication. Some of the coordinators are just there they do not really know what they are doing, they call you one million times a day never give you enough hours to live on; maybe 1 hour a day it is really frustrating...and the pay is very low.