Starting my sun shining day happy, I get to go to a busy multi-cultural environment helping and assisting others with their needs. A great feeling to help others! Residents/clients/patients are depending on us to make their illness better by relieving stress, a moment of happiness, relieved! On my breaks I take residents outside for walks volunteering my time with them. I've learned if you go the extra mile, you can make a difference in someone's life. A rewarding feeling. Taking risks involving Management is so worth it cause you have a voice. Respect is demanded in all areas of the organizations. Management is always their for encouragement, and motivate us to improve in areas needed to be the best. Its an open door policy that allows us to express any concerns at the same time rectify any issues. They are our leader's that we follow. These organizations are a multi-cultural based personnel. Learning other cultures can be exciting but understanding is the key. Listening skills are so important in retaining information with every aspect of the organization. Communication in written or verbal is the key to success. Hardship happens when you loose a friend when your off work and come the next shift and they passed. It's almost impossible not to care. The most enjoyable part of the job is meeting people and seeing families happy. I feel that I have learned a lot working and gained vital skills and competencies. Working in the community is a challenge but indifference is good. Change is a positive thing not a negative one! Makes you stronger.