Banque Nationale Du Canada Employee Review

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Poor, Poor Management & Training
Customer Service Representative (Former Employee) –  Ontario, Canada14 September 2013
I was employed with the National Bank for a few months as a bank teller. I received a full week of computer training (reading through the banks PI's and security procedures) and probably 4 days max. of hands on training alongside another employee. Then, thrown onto the floor with my own cash and told "good luck!". The National Bank's computer system is so,so incredibly outdated - absolutely everything needs to be typed in by hand including certain screens you wish to access - you have to type in the screen name. (Complete waste of time!) The staff was far from helpful, huffing and puffing anytime I had to ask a question or need assistance. The Customer Service Manager rolled her eyes at me on several occasions for doing things incorrectly during my first couple of weeks. The Senior Customer Service Representative was so incredibly unpleasant to deal with every single day of work. The Branch Manager hardly ever spoke to the staff or acknowledged us, there were only about 9 employees. I decided to resign because the environment was so poor & the minimal to zero training made going to work an awful experience.
Pros
No weekends ; No nights ; Hour long lunch
Cons
No hours ; Minimal staff ; Ignorant Management ; Ancient computer systems ; ALMOST NO TRAINING
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si tu aime travailler sans arret!
Directeur (Former Employee) –  BNC7 April 2018
si tu aime travaillé sans arrêt! les gens sont sympatiques
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Pleasant workplace
Conseillère en finances personnelles (Current Employee) –  Montréal, QC1 April 2018
You have the chance to meet a lot of different people that provides help to go forward in your career. You also have a lot of ressources when it comes to redefine you job goals.
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Overall rating

3.9
Based on 331 reviews
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Ratings by category

3.8Work/Life Balance
3.8Salary/Benefits
3.5Job Security/Advancement
3.5Management
3.7Culture