Cool place, aimed at guests and artists, but little care towards staff
Food and Beverage Server (Former Employee) – Banff, AB – 13 May 2019
The review I'll leave of the Banff Centre will be bitter sweet, because I actually enjoyed working here at first. But then, all the little secrets started to leak out here and there and we learned about the truth.
I worked as a food and beverage server, and the only way to advance to either Maclab or Ravens restaurant is by waiting your turn, or having an amazing resume with tons of prior fine dining experience.
When you first start there as a server, you work in Vistas, the buffet. Expect highly demanding managers, supervisors and customers, all while earning 15 dollars an hour, with no tips. NO THANKS.
The atmosphere was stifling, and you are treated like a dog, or some moron oftentimes, but there are many great people that will love you, and that you will love so don't take this review as gospel.
I have the type of personality to "act now, apologise later" and Banff Centre will not have that. Make friends with your supervisors and managers quickly, otherwise your experience will turn to poison, just like it did for me.
beautiful environment, opportunity to earn great tips during summer (at Maclab or Raven's), always get 40 hours per week, Free meals at the staff hub (food and beverage employees have a blind-eye turned and don't pay)
poor pay, poor staff housing management, stifling work environment catered towards artists, but no cares towards staff, an over-abundance of young and useless supervisors that don't do anything all shift