Bailey Nelson Careers and Employment

I do enjoy working for Bailey Nelson, my team is fun and very supportive, but management is unorganized and not professional. Though they provide training, it's not enough and is done very lazily. The work schedules are given with enough notice, very last minute. There's incentives for promotion by studying online modules at 6 months, 12 months and 18 months into the job, with a $1 increase to pay with each one completed successfully. There are decent benefits and large discounts for all staffOverall it's an ok job to start off with if you're looking to get your foot in the door of the optical field.

Floor Leader in Langley, BC

on 13 January 2023

Lack Of Care For Patients AND Staff

Expect a job where you are one of the lowest paid optical places in the industry with expectations you are knowledgeable like an Optician without the education. Think classic retail environment. Training is self-taught; may be you’ll be some hands on help by someone who isn’t fully trained. It’s gut wrenching when you see people come in and you call them customers, not patients- this is the start of the lack of care. Don’t get me started on the lack of care for employees. One of Bailey Nelson’s core values is “always improving”. With this being a core value, you’d expect this to be a job expectation. Nope. You make a mistake, it’s held against you, while the company makes mistakes left, right, center and never takes any personal responsibility- they just play the blame game and blame previous management. This is a hard pass.

Sales Associate in British Columbia

on 23 December 2022

Pay not commensurate with demands

This job had potential but the company prioritizes profits and opening new stores at insane speeds over valuing their sales and optical staff. Paid a retail wage for essentially acting as an optician. Pay should be increased by at least 20% to be commensurate with the requirements of the job. The learning curve is steep and largely self directed. Store level management tries their best to create a good environment, however higher management is clueless as to what’s going on at store level and massively disorganized. Stores keep losing hard working and capable employees to better opportunities because no one feels valued. Can feel the decline in morale as people stay employed for extended periods of time especially in full time roles. Recommend it only as a stepping stone or a part time job. Unless you live, eat, and breathe the corporate retail values you will grow to resent the company and start looking for work elsewhere as I’ve witnessed several staff experience.

Floor Leader/ Operations in Langley, BC

on 21 October 2022

Don’t Even

Pay looks good until you do the job. Overworked for what you’re payed. They expect A LOT! out of you. You can get paid more for less. Trust!Management is immature and drinking their own kool aid! Started off as a good idea but executed very poorly. It needs a whole overhaul!

Sales Associate in Burnaby, BC

on 13 October 2022

A Toxic Workplace!

I have been in retail for over ten years, this company made my life unbearable There claim there team is tight knit, but you will get no support from them. There are some happy rich people working at their headquarters coming up with lame theories and expect you to apply them! Save your energy, life, and happiness by not working there! The management does not appreciate you and they are harsh on dressing codes.

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