BMW Group Employee Reviews

There was lots of training provided. Good shop atmosphere but competitive. Management was a revolving door when I was an employee. Best part of working there is the bmws.

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Tiring and streeful

Automotive Service Technician (Former Employee) - Edmonton, AB - 3 November 2023

What is the best part of working at the company?Is there oneMaybe actually experiencing the vehiclesWhat is the most stressful part about working at the company?Lack of pay . Nuisance customer complaints stupid warranty timesWhat is the work environment and culture like at the company?Greedy money hungry lack of respectWhat is a typical day like for you at the company?Stressful long tiring and painfull

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Fun place

Automotive Technician (Former Employee) - Brampton, ON - 4 July 2023

Positive work environment that allows for character growth. The work schedules were flexible and co-workers were very welcoming. Overall, a great experience.

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Good place to work

Service Advisor (Current Employee) - 1800 Victoria street North - 15 June 2023

Great place to work! Everything a dealership could offer an employee is here. Awesome staff and great environment. I recommend working at BMW Grand River

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High pressure, outdated systems, learning experience

Accounting (Former Employee) - Toronto, ON - 2 June 2023

Nice office, needs to improve on employee engagement, communication, onboarding and overall system. Systems are outdated. On a positive note, there’s so much to learn working in this company. It’s a good entry level experience since there are a lot of duties and responsibilities to carry. It will improve organizational and analytical skills.. and definitely will test your patience dealing with different types of personalities

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Insights into BMW Group

Based on 21 survey responses

What people like

Feeling of personal appreciation
Supportive environment
Ability to meet personal goals

Areas for improvement

Support from manager
Fair pay for job

Poor Management Poor Judgement Poor Salary

Business Development Coordinator (Former Employee) - Toronto, ON - 15 March 2023

Working shift is always longer than other companies, often cover extra work, paying minimum, poor management as managers also avoid their responsibilities, no company benefit, 6 months probation, old and obsolete environment and equipment at work

Pros

Free pizza in Saturday only

Cons

Long hours, low salary, extra workload, poor management, poor culture

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Low salary, click environment, no possibility to advance

Customer Service/Reception (Former Employee) - Laval, QC - 2 March 2023

This place is a bit of a joke... they dont pay their employees enough.. they believe just working for BMW should be enough for you to be happy. Management doesnt have people skills. You cant move up in the company.

Pros

Understanding when need time off for appointments or sickness

Cons

No bonuses, No raises, Low salary, Stuck up people, No recognition, You are just a number, No possibilities to advance, They only recognise salesmen

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Management is horrible

Shop Assistant (Former Employee) - Kitchener, ON - 23 November 2022

I’ve never seen such bad management. I ended up absolutely hating my time working there because they just did extremely lazy and dumb things. One day. I had to go and take out a table for renovation and throw in the dumpster on the second lot and they forgot to measurement so they made me go out and jump in the dumpster and minus like 20° weather and go and measure it. They don’t think things through and if you get sick and you have to take time off and you’re under three months, they will fire you for it

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Poor management

BDC coordinator (Former Employee) - Kitchener, ON - 21 February 2022

Management from top to bottom at grand river is awful, especially in service. Micro-managers that don’t advocate for their employees. They will ask everything from you and give you nothing back. They pick and choose who they like and don’t like and will hold each employee accountable based on how much they like you. I do not recommend anyone to work here.

Pros

Co-workers

Cons

No appreciation. Poor management. Low pay.

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Great employees, awful management

Receptionist (Former Employee) - Toronto, ON - 8 January 2022

The employees are amazing and easy to get along with. The pay is extremely low in an administrative role and not enough to get by on. There is some room for advancement, if you are looking to stick it out for the long run. Management is terrible. The amount of harassment from the men in power is appalling and nothing is done about it, even though everyone knows it is happening.

Pros

Great co workers

Cons

Management, pay

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Awsome

Technician (Former Employee) - Kitchener, ON - 27 May 2021

Excellent great place to conpany takes care of you fantastic best job experience of all time, covid blew this experience would continue except ive moved out of town due to laid off,

Pros

All

Cons

None

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Loved working here

Appointment Coordinator /Administration (Current Employee) - Toronto, ON - 11 May 2021

The best manager I have ever had came from a BMW Toronto. I loved the staff there. We had our challenges but we all worked together to solve the issue

Pros

Friendly environment, fun, challenging

Cons

Long hours and low wages

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Full of sociopaths and managers have no experience

Customer Service (Former Employee) - Toronto, ON - 5 March 2021

Difficult Corrosive Negative environment full of unhappy and miserable employees and that's the good part. you will hear employees talking to customers as if they were dirt. managers are constantly figuring out a way to screw someone over. bmw Toronto is like corpse pretty on the outside but rotting on the inside.

Pros

thank god there is only one place like this

Cons

it exists

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A kick in the teeth

Administrative Assistant (Former Employee) - Toronto, ON - 26 August 2020

If you enjoy all sorts of harassment, public reprimanding, being underpaid- because they think you’re a circus animal, and zero leadership then BMW Toronto is the place for you! I’m not kidding. I earned less than someone on welfare.

Pros

Colleagues

Cons

Management

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constructive internship

France Internship (Former Employee) - Montréal, QC - 1 May 2020

constructive internship, great skill development, customer service, learnt to deal with customer with great respect as well as built useful skills such as dealing with stressful environment

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good place to work

Lot Attendant & Equipment Maintenance (Former Employee) - St. John's, NL - 21 April 2020

met lots of good people, fast paced. never knew what a new day would bring but overall job habits ere good management was goo and everybody worked together to do good work.

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proud to work at BMW

auto painter BMW Canbec (Former Employee) - Montréal, QC - 30 March 2020

was a good experience fellow employees were very helpful manegement was very professional with employees and distributing work and deliveries of vehicules.

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great people

Sales Representative (Current Employee) - Toronto, ON - 21 March 2020

enjoyed the experience A great place to work the environment is very competitive but there is a good growth opportunity if you work towards your goal, overall a nice company

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Self Sustained

Sales Consultant (Former Employee) - London, ON - 18 March 2020

There is one way to be successful in automotive sales. That is working for the right employer. You can always be smart and succeed anywhere. My experience is more looking for an employer that whats you to feel a mutual success. it wasn't here.

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très bonne compagnie mais .....

Employé (Former Employee) - Laval, QC - 4 March 2020

Mon expérience était superbe et l`atmosphere également. Malheureusement, je me suis blessé au travaille. Je suis passé de héro a zéro, des promesses de permanence à tout les semaines, après même les resources humaines c`est dépêché de dire que mon contrat prenait fin sous peu (4 mois avant la fin) et qu`il n`aurait pas de suite lors d`une simple confirmation d`emploi seulement 2 semaines après l`accident. L`administration et ce qui semble être leur politique est loin de la qualité de leur véhicule.

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meh

File Clerk (Former Employee) - Montréal, QC - 17 February 2020

They expect you to be like a robot when it comes to doing your job The pay is minimum and some are based on if you make a sale management is horrible, they treat you bad coworkers are nice to your face but talk behind your back

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