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Avon
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Avon Employee Reviews for Customer Service Representative

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3.9
Work-life balance

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Enjoyed world there

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I have worked there for about a year. Very friendly environment good team work. Very good training.quiet environment. Good building accessible by public transport. Overall loved the job!!!

Pros

Discounts on products. Flexible with hours. Friendly management. Loving team. Casual dress code.

Cons

Can’t think of anything i didn’t love
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TL is a bully nd Management is rotten

Team lead spend most of his time calling me names like "Annoying" and "hateful" even though I never spoke to any coworkers on the floor.Management is never available when you need them. Neither is the help desk. you're not allowed to use the washroom outside of your break times for more than 10 minutes a week. But you're also not allowed a day off if you're sick. they make it impossible to feel safe and the team leads often just appear over your shoulder with no warning. Their overall scoring basis is ridiculous and is the exact opposite of what your trainer teaches you. the salary is very low and you are forced to overtime every night because they are unable to keep enough employees on the floor.High turnover, not necessarily firings, but most agents quit two days after training ends and they go on the floor.

Pros

good discount on products

Cons

forced uncompensated overtime, Team lead is a bully, Management is ignorant
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At Avon you're a nobody

Don't work here if you value your self-esteem. Employees are dispensable. They forfitted yearly salary increase last year. No one recieved a "cost of living" increase. You do what you're told or you have a meeting to let you know if otherwise !!! Save yourself time and apply anywhere else,
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Avon is Self Employed Self Managed

Meet customers by going door to door, wotd of mouth. Catalogues were handed out or shared to show a large selection of products to biy. Or Demos or sampler of products. That was thé best way to sell. The income depended on how much was sold by commissions.
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As a Customer Sales Work at Home Rep-Selling Door to door or by referrals

As a Customer Sales Work at Home-Self employed from 1989 to 2013. Rep-Selling Door to door or by referrals. Avons orders were processed every 2 weeks; Products & company owned by Avon Canada-Montreal QC; Canada. One of the world's largest Wholesale direct distributors-representing Brand name products, clothes, jewellery, house hold products, etc. My salary depended on how many customer sales-in a given 2 week period-as orders were due. Shipments came within 1 week. Most of the sales I collected at the door or cash on delivery, some by credit card or approved personal cheques. Now most of Avon business is on Line www.avon.ca Great people managers to work with; lots of gifts, prizes for just attending meetings, or for good Sales achievements! I left as I got a demanding Customer Service position-

Pros

Great products, a Catalogue which shows many products-good prices

Cons

Was too tempting to for reps to buy products themselves-so profit-was easy to lose take home income!
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fun workplace

good and friendly people do stuff a lot.rude costumer sometimes. and i get lots of people sometimes too.go place when lots of stuff get free stuff lots of people work and tream leader as well

Pros

lots of costumers

Cons

rude costumers
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not going back

i hated working for avon, not enough money to live off of, having to find clients and even then it was difficult because just to have an average salary, i would've had to find 60-70 clients who would order 40-50 things from their catalogue every month
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Hard Work, Long Hours, Team Building

Avon is hard work, you get what you put into it. If you do little you get little, etc. Long hours, travelling talking to people, trying to get and keep a customer base, reaching out to people & talking with people to join Avon as their own Avon Representative as me as their Unit Leader. Having to train, explain, navigate the website, place orders, process returns, hold webinars, one on one personal training, team building, customer service, etc.so much more

Pros

Make your own work schedule

Cons

Hardly any personal gain nor advancement
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productive

productive and very beneficial company. good company that gives better opportunity

Pros

anytime

Cons

outside work
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It was very pleasant, I learned a lot

It was very pleasant working because I got to learn how to work with people, be more confident with strangers when going door to door. Making sure customers are satisfied, also get updates with next booklets that we received.

Pros

Getting to know people, and different products they like and why.
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meet new & interesting people all the time

make your own hours and goals met new friends management is helpful monthly meetings to keep up with latest aids
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Productive and fun

Typical day at work:- part time- socialize with customers- deliver books and ordersHardest part:- finding time to deliver orders

Pros

discounts

Cons

takes time to build your business
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Overall rating

4.0

Based on 6,700 reviews
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Ratings by category

3.9Work/Life Balance
3.4Salary/Benefits
3.4Job security/advancement
3.6Management
3.8Culture

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