Avon Employee Reviews for Customer Service Representative
Customer Service Representative12 reviews
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I have worked there for about a year. Very friendly environment good team work. Very good training.quiet environment. Good building accessible by public transport. Overall loved the job!!!
Discounts on products. Flexible with hours. Friendly management. Loving team. Casual dress code.
Can’t think of anything i didn’t love
Team lead spend most of his time calling me names like "Annoying" and "hateful" even though I never spoke to any coworkers on the floor.Management is never available when you need them. Neither is the help desk. you're not allowed to use the washroom outside of your break times for more than 10 minutes a week. But you're also not allowed a day off if you're sick. they make it impossible to feel safe and the team leads often just appear over your shoulder with no warning. Their overall scoring basis is ridiculous and is the exact opposite of what your trainer teaches you. the salary is very low and you are forced to overtime every night because they are unable to keep enough employees on the floor.High turnover, not necessarily firings, but most agents quit two days after training ends and they go on the floor.
good discount on products
forced uncompensated overtime, Team lead is a bully, Management is ignorant
Don't work here if you value your self-esteem. Employees are dispensable. They forfitted yearly salary increase last year. No one recieved a "cost of living" increase. You do what you're told or you have a meeting to let you know if otherwise !!! Save yourself time and apply anywhere else,
Meet customers by going door to door, wotd of mouth. Catalogues were handed out or shared to show a large selection of products to biy. Or Demos or sampler of products. That was thé best way to sell. The income depended on how much was sold by commissions.
As a Customer Sales Work at Home-Self employed from 1989 to 2013. Rep-Selling Door to door or by referrals. Avons orders were processed every 2 weeks; Products & company owned by Avon Canada-Montreal QC; Canada. One of the world's largest Wholesale direct distributors-representing Brand name products, clothes, jewellery, house hold products, etc. My salary depended on how many customer sales-in a given 2 week period-as orders were due. Shipments came within 1 week. Most of the sales I collected at the door or cash on delivery, some by credit card or approved personal cheques. Now most of Avon business is on Line www.avon.ca Great people managers to work with; lots of gifts, prizes for just attending meetings, or for good Sales achievements! I left as I got a demanding Customer Service position-
Great products, a Catalogue which shows many products-good prices
Was too tempting to for reps to buy products themselves-so profit-was easy to lose take home income!
Avon is hard work, you get what you put into it. If you do little you get little, etc. Long hours, travelling talking to people, trying to get and keep a customer base, reaching out to people & talking with people to join Avon as their own Avon Representative as me as their Unit Leader. Having to train, explain, navigate the website, place orders, process returns, hold webinars, one on one personal training, team building, customer service, etc.so much more
Make your own work schedule
Hardly any personal gain nor advancement
It was very pleasant working because I got to learn how to work with people, be more confident with strangers when going door to door. Making sure customers are satisfied, also get updates with next booklets that we received.
Getting to know people, and different products they like and why.
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