Aviva Employee Reviews

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4.0
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Solid Company to Work for
Senior Underwriting Manager (Current Employee) –  Markham, ON6 January 2019
I've been in different roles so advancement and opportunity are a strong part of the culture. Getting better at collaboration between departments however a challenge getting new ideas and approaches past the more tenured employees. Good part of that is that people stay as they like the culture and the company.
Pros
New space and open to work from home
Cons
slow to react sometimes - lack execution
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3.0
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A day in the life of an adjuster
Property Claims Adjuster (Current Employee) –  Oakville, ON28 November 2018
A typical day at work includes taking inbound claims
Answering client's emails, calls and voicemails
Adjusting property claims
Reviewing coverage against the policy wordings
Reviewing estimate and scope or repairs
Dealing with contractors
Settlement claims

I have learnt a lot about people, personality, empathy, what is important to different people just to name a few.

The hardest part of the job is when contractors cause delays in clients repairs.

The best part of the job is restoring client's property to pre-lost condition and see how happy and grateful they are for my assistance.
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1.0
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Wish I could give no stars. Horrible Company
Professional (Former Employee) –  Ontario27 November 2018
Terrible management- dishonest with staff, do not care about people. Only major suck-ups at head office get anywhere, often without being properly qualified for their roles.

High staff turnover - from top to bottom - should tell you something.
Pros
Few
Cons
Pretty much the entire experience
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3.0
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Genuine interest in health and wellness
Consultant (Current Employee) –  Markham, ON26 November 2018
Management can be crass and old school, yet culture itself is progressive in that it is a true mobile work environment. Career paths are clear for many areas, such as Claims or Underwriting.
Pros
Mobile work environment, 3 free days for volunteering, work-life balance
Cons
Leadershipi
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1.0
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Bad Management
Analyst (Former Employee) –  Markham, ON14 November 2018
Sexist, racist and unethical is the treatment an employee at this company can expect. Everything is about the bottom line and the customer or employee is not a concern.
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4.0
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Good Place to work and learn new technologies
Senior Business Analyst (Current Employee) –  Toronto, ON25 October 2018
Aviva Canada is one of the best place to work. I can see this is good platform for the fresher to learn business process and different technologies. Managers are very professional and the work culture is very user friendly. The best thing is you can access/approach the people with in the same building, from which things can be done easily.
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5.0
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Moderate
Assistant Manager- Aviva UK Finance Operations (Former Employee) –  Toronto, ON23 October 2018
Improve business partner and client satisfaction to achieve mature and sustainable operating model.
Perform Administration activities of the subordinates of the team.
Maintain highest quality and cover the Service Level Agreements within the team.
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2.0
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Jr. Underwriter - equipment breakdown
Jr U/W - equipmemt breakdown (Former Employee) –  Toronto, ON22 October 2018
Unfair treatment
Zero management
Workload is too much or too little
No job security
management plays favorites
No corporate culture
Use fear as a management style
Do NOT care about employees
Managers never in the office
Pros
Working remotely
Cons
Corporate culture - zero
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3.0
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Call Centre
Inside Service Advisor/ Fast Track Adjuster (Current Employee) –  Oakville, ON5 September 2018
Its essentially all customer service, you need quite a bit of patience, need to have thick skin and be able to manage yourself and workload as you need to be quite independent. Support is available but you need to be able to think outside the box
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2.0
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need improve on managment
Senior Software Engineer (Former Employee) –  Toronto, ON30 August 2018
too far of working location.

new opportunity of building new application with latest technology.

team management is new and young, it can be improved overtime.

dislike the culture due to too many TCS/TATA contractor.

daily commute is hard.

exciting to build new application, and was able to contribute a lot with my technology skill
Pros
CEO is pushing digital technology
Cons
working culture can be improved.
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1.0
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Political Hornet's Nest
anonymous (Former Employee) –  Hamilton, ON18 July 2018
Incredibly siloed, and everyone looking out for them selves. No collaboration, no prioritization, no planning, no vision. Certainly no communication to staff about what is going on, what the problems are, or how we can maybe help? Nope, not interested in what the little people think. Only leader I've had that did this was tossed soon after an old school "boss" took over.
Pros
subsidized lunch and shuttle bus (only head office)
Cons
everything
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5.0
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Excellent management
Conversion Analyst and Junior Underwriter (Current Employee) –  Markham, ON16 July 2018
very good place to work and learn
good benefits plan
good opportunity to grow
good leadership
give freedom to workers and allow them to share their knowledge
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1.0
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Horrible place to work.
Sr. Commercial Automobile Underwriter (Former Employee) –  Calgary, AB11 June 2018
All levels of management were bullys. Sweat shop conditions. Most enjoyable part of working there was dealing with brokers and the regular staff were a great bunch.
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1.0
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Dead end job
Engineering Specialist (Former Employee) –  Toronto, ON4 June 2018
Loss control is merely a phrase to them. And they provide no health and safety training. Management is insensitive and vindictive. And watch your back around the underwriters
Pros
company car
Cons
poor management
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5.0
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Great team environment
Team Advisor, Customer Service (Former Employee) –  Dartmouth, NS4 May 2018
I worked with Aviva for 42 years and have worked with many incredible people. I was very dedicated to my work and always give it 110%. We were a team.
Pros
Great benefits
Cons
na
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4.0
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Good environment to work
QA lead (Current Employee) –  Toronto, ON21 March 2018
Productive workplace. Strong understanding of Agile practices.
Guidewire software is used to support Policy Admin (Policy Center), Billing and Claims.
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4.0
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Productive and flexible workplace
Underwriting Assistant (Current Employee) –  Montréal, QC13 March 2018
Mostly I am busy throughout the day, always assisting others with their workload in order to make it easier for them to go out and get new business. I learned how to underwrite, multi task, improve my organizational skills, time management and pass a few underwrtiing courses during my five years.
The workplace culture, is fast pace, busy, but at the same time flexible and fun. Lots of activites with employees
The hardest part of the job is trying to manage all the tasks so that you do not fall behind
The most enjoyable part is getting together on occassion with my coworkers
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3.0
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Good work life balance and great people to work with
Senior Commercial Lines Underwriter (Current Employee) –  Dartmouth, NS8 February 2018
Great people to work with. Good work life balance and job security. Aviva supports the community and is environmentally conscious. A good company to work for.
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5.0
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An excellent company to work for
MANAGER OF ASSESSMENT SERVICES (Current Employee) –  Toronto, ON30 January 2018
I enjoyed the people at this company.
Office culture has improved since moving to new offices.
Cafeteria was great.
That is all i have to say.
there is no more.
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4.0
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UK company
Software Engineer (Current Employee) –  Toronto, ON28 January 2018
fast pace company with Aviva Canada,
fast grow in both technology and business.

Business project moving fast,
always on top of the latest technology,

however, need more QA control on certain projects.
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Overall rating

3.9
Based on 973 reviews
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3.9Work/Life Balance
3.7Salary/Benefits
3.4Job Security/Advancement
3.5Management
3.7Culture