Technical Support (Former Employee) – Etobicoke, ON – 11 July 2017
I worked at Trader in the COE team. Really enjoyed working there the first few years but things sort of got stressful later on as new management took over - who were infact under pressure from their higher ups to show excellent call stats which unfortunately meant stess for the team. Also the teams were later broken into VIP and level 1 team and 90% of the calls were taken by L1 team which sort of was a pain.
Job security is great if you believe you are doing your work and your work is required by Trader. I do believe half of their workforce is redundant or perhaps not evenly distributed to where the company really requires.
Most of the jobs at Trader are company specific so you need to develop your skills if you plan on career progression in another company. There is favoritism like other companies with promotions.
Career progression is great within the company but cross department movement is difficult.
Overall a nice company to work for, nice team culture and I would recommend
Dealer Service Representative "Automotive Photographer"
Dealer Service Representative (Current Employee) – Toronto, ON – 3 May 2019
This position requires you to drive to different dealerships, which can be in multiple cities/towns. You are compensated with an annual allowance but if your car breaks down then you will not be helped. You will be expected to get a rental and show up to work the next day!
I learned that the management likes to pick favourites and promise a lot of things that will never happen. You can see that they have been always getting changes in management based on other reviews. There is high turnover in this position and for good reason. The pay is small for the amount of work you're expected to do, which includes an expectation of responding to emails after hours.
I would not recommend this position to someone looking for full time work. However this position may work for you if you want part-time hours working no more than 20 hours a week. But beware you will be expected to take on a lot of work when you start. Training will be done by people who most likely just got hired a few weeks before you.
None that I can think of
Expected to work around the clock, you are expected to respond to emails after hours, your day can consist of starting at 9 and finish around 11 pm if you have to edit photos.
vAuto Specialist (Former Employee) – Calgary, AB – 26 March 2019
Visit dealerships or contact via webinar to sell software solution to help with used car operations and vehicle appraisals and pricing. It was an easy sell when the solution was new but with few updates became more challenging