Client Care Department
Written by Client Care Representative (Former Employee) from British Columbia on 10 September 2018
This job has fantastic culture, and really had a knack for hiring great people. The staff really make everything worth it.
That being said the management does not always do a good job at understanding what the department needs to run smoothly. A lot of work that is asked of you is redundant, and if you point that out your bosses are unlikely to - more... fix it as they will have no idea what you do.
The clients that you deal with are overall very angry at the process. A lot of this is due to the laws that regulate medical cannabis in Canada. However, I believe that if Aurora were more organized ... - less
ProsGreat work culture, great staff, lots of opportunity, no work to take home.
ConsPoor management, dealing with angry calls, not enough variety in work, inefficient work policies.