ATS TRAFFIC GROUP Employee Reviews

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5.0
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Salary needs to be much higher
Baggage Handler (Current Employee) –  Dieppe, NB18 October 2019
Great place to work every one has function and does their work
Salary is much to be spoken for but it is a great job if you like being outside and meeting people
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2.0
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A Whirlwind
Customer Service Professional (Former Employee) –  Edmonton, AB9 October 2018
A typical day consisted of processing quotes and orders. They were taken by phone, email, or through walk-ins. Multitasking was essential - as you would be jumping from task to task consistently at a fast pace. This pace would lead to items being missed and in need of correction. The training on policies and procedures, and the products they sell - is minimal. You will be expected to learn much on your own; sink or swim. Policies and procedures are not clear and often change week to week. Little is in writing. Whether intentional or not, your colleagues may provide you with incorrect information on processes and products. I imagine this is due to lack of training and formal written procedures. As there are not many clear policies and procedures it makes sense that it would be difficult to implement as a manager. The training for SalesPad was provided and was helpful. The program itself is easy to use, however, there are many different SKUs for the same products and the pricing was often out of date and in need of verification. There are a lot of steps through SalesPad in order to process quotes and orders. There seems to be a disconnect between those higher up in the company, and those working on the front lines. It would be wise for them to create a training program (or programs) so that they not only have consistency but have more confident staff; who are less likely to gossip and tear each other down due to insecurity. This job turned out to be very stressful. I dreaded going into work and often feared for my job.
Pros
Cookie Friday; Social Club; Staff lunches; Gym - Yoga Classes; Great Benefits; Excellent hours.
Cons
Poor work environment; lack of training; inconsistent policies and implementation.
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2.0
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Do not work here
CSP / CUSTOMER SERVICE PROFESSIONAL (Former Employee) –  Edmonton, AB28 September 2018
This Company allows for very minimal career advancement. The turnover rate is mind boggling. The problems there is the management. They are not in sync with their employee's at all. The job itself is not too bad. I find there was a little too many steps to their procedures. A lot of favouritism goes on at this location hence the revolving door. This company will get you by, but thats pretty much it.
Pros
Free Breakfast Thursday's in Lieu of Decent pay.
Cons
Zero Flexibility, tech's sometimes work weekends holidays, up to 16 hours shifts.
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4.0
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Family owned business
ITS and parking solution Tech. (Current Employee) –  Edmonton, AB21 January 2018
Great place to work compared from previous work place and family oriented work environment. (personal comment)
Everyone is cross trained to support a team.
Very well organised with 5S Lean program.
Pros
every so often company provides free lunch for everyone and fresh free cookie every friday.
Cons
Late start late finish.still 8 - 9hrs shift.
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Overall rating

3.0
Based on 5 reviews
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Ratings by category

4.5Work/Life Balance
2.5Salary/Benefits
3.3Job Security/Advancement
3.3Management
3.3Culture

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