Asurion
Happiness score is 53 out of 100
3.2 out of 5 stars.
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Asurion Careers and Employment

Work happiness

Scores based on about 28 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they are achieving most of their goals at work?
Do people feel they can get support and encouragement from colleagues at work?

About the company

  • CEO
    Tony Detter
    65%
    approve of Tony Detter's performance
  • Founded
    1994
  • Company size
    more than 10,000
  • Revenue
    $5bn to $10bn (CAD)
  • Industry
    Telecommunications
  • Headquarters
    1101 Church St Nashville...
  • Link
    Asurion website

We’re an award-winning global tech services company that provides protection and support for devices, consumer electronics, major appliances, and more! Every day, we enhance our customers’ lives by helping them protect, connect and enjoy their tech.

We have over 22,000 employees worldwide who are passionate about technology and providing exceptional service and support for our 350M+ customers- that's more than Netflix & Hulu combined!

Diversity isn’t a buzzword or a trend at Asurion — it’s woven into our culture. We have 11 Employee Resource Groups (ERGs) that provide a space for employees to share, network, grow, and learn about each other and bring their whole selves to work each day.

Asurion's awards include Great Places to Work, World's Top Workplaces, Tennessean Top Workplace, Top Places to Work for Women and Millennials, Diversity Inc. Noteworthy Companies, Perfect 100 on the Corporate Equality Index for the Human Rights Campaign, and Top Places to Work for Diversity- just to name a few!

Learn more

Explore Asurion

uBreakiFix
384 reviews

Jobs

Browse jobs by location

Campbellton, NB

2 jobs

Salaries

Salary estimated from 180 employees, users, and past and present job advertisements on Indeed.

IT Operations & Helpdesk

Rating overview

Rating is calculated based on 4.1K reviews and is evolving.

3.4020183.2620193.5020203.0020212.712022

Reviews

Whole Home Expert in Moncton, NB
on 24 September 2022
Fun Workplace

Asurion is generally a good place to work. It is pretty much 90% remote now, and there are advancement opportunities. They want you to always be productive, so as most call centers they do still treat you as a number if you don't perform the way they want you to.

Computer Help Desk Technician in Work from Home
on 12 August 2022
great time until...

Was laid off after 2.5 years. my scores were high too. my position deleted without warning suddenly laid off during my vacation mass lay off too, 1.5% laid off (was on the news)

Pilot-Premier Support Solution Team Leader in Moncton, NB
on 4 April 2022
Okay place to work

Thay lack communication and very short notice when business changes are happening so it gives you no time to adjust your outside work life to get adjusted to the new changes. You get more raise by doing nothing and if you work hard you will get paid less.

CSR - Customer Service Representative in Moncton, NB
on 4 April 2022
Not good

Not a good spot for me, I'm sure it is for others. At the time made us follow scripts which wasn't for me and the customers were the worst. Co-workers were best part

Customer Service Representative in Moncton, NB
on 3 February 2022
Your average call center, not as good as some other call centers in the area, depending on which department you get.

The cell phone insurance was fairly unorganized (bell/other store employees not going over t&c and customer blindly agreeing to them equals angry callers) I wouldn't suggest working in that department unless alot has changed. I've heard other departments weren't so bad.

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Questions and answers

People have asked 22 questions about working at Asurion. See the answers, explore popular topics, and discover unique insights from Asurion employees.

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  • Working Hours
  • Interviews
  • Benefits
  • Hiring Process
  • Working Culture
  • Work from Home
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  • CEO
  • Company Future
  • Dress Code
  • Job Opportunities
  • Part Time Jobs
  • Promotion
  • Working Environment
  • Work Life Balance

Interview insights

Insights from 92 Indeed users who have interviewed with Asurion within the last 5 years.

Average experience
Interview is easy
Process takes about a week

Interview questions

Situational. What would you do if....

Shared on 3 August 2018

Where you see yourself in 5 years? asked questions on different customer service scenarios,how you feel are the right fit to work for asurion?

Shared on 17 July 2018

Common questions about Asurion

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