3.4 out of 5 stars.
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Asurion Careers and Employment

About the company

  • CEO
    Tony Detter
  • Founded
  • Company size
    more than 10,000
  • Revenue
    $5bn to $10bn (CAD)
  • Industry
Learn more


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3 jobs


Salary estimated from 152 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 3.5K reviews and is evolving.


CSR/Online Chat Support/Mentor/Coach in Moncton, NB
on 2 September 2021
Lack of communication was my biggest concern. Placed in positions not interested in due to service levels. Work holidays and snow storms. They don't address negativity from emplyees very well
Customer Service Representative in Moncton, NB
on 26 July 2021
Great place to work
Best place to work ever. Training is easy and trainers are excellent. The environment is great however when looking to advance, it does not happen very often, even with good credentials. It’s like a popularity group among management and nobody else fits in.
Help Desk technician in Moncton, NB
on 5 June 2021
Workplace full of opportunities & solid community
Working with Asurion is being part of a community. You are provided with a solid education to help you perform in your work from the beginning of your employment. As you work closely with your team, you will discover a great community aimed at helping people overcome technical difficulties in their day-to-day lives. All in all, working at Asurion is a decision I thank myself every day for what it brings in my life.
Customer Service Representative in Moncton, NB
on 4 May 2021
Terrible job i have ever had
Worst experience ever i have had at any job. I don’t even know the reason also I didn’t get any verbal or written notice of that. Normally, every company should provide 3 notices before terminate any employee. Poor and terrible management also they don’t care for their employees and customers. Focusing more into making sales than customer service and resolve their issues. Unsupportive staff and managers. Also they don’t even provide better equipment to work
CSR - Customer Service Representative in Moncton
on 24 February 2021
Typical Call Center
Very typical call center, nothing outstanding, management usually sucked, but had a few good people trying to do their best with not much. Got worse as management got more corporate.

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Questions and answers

People have asked 18 questions about working at Asurion. See the answers, explore popular topics, and discover unique insights from Asurion employees.

See questions about:

  • Interviews
  • Working Hours
  • Benefits
  • Hiring Process
  • CEO
  • Company Future
  • Job Opportunities
  • Part Time Jobs
  • Promotion
  • Working Culture
  • Working Environment
  • Work Life Balance

Interview insights

Insights from 59 Indeed users who have interviewed with Asurion within the last 5 years.
Average experience
Interview is easy
Process takes about a day or two

Interview questions

Situational. What would you do if....

Shared on 3 August 2018

Where you see yourself in 5 years? asked questions on different customer service scenarios,how you feel are the right fit to work for asurion?

Shared on 17 July 2018

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