PSR - Participant Service Representative (Current Employee) – Dallas, TX – 14 March 2019
The call center manager is racist to certain ethnic groups , she willwrite you up or pin wrong doings without cause . the people the lead aka big heads are even more horrible to us PSR , and dont think about the fact they once sat were we are now even if what was yesterday. It's a shame because the main reason they have people walking out on them is because of the call center management. Now if you are just looking to earn a couple of paychecks go for about maybe a month , after that you will see who they really are . And no use speaking up it only makes the situation worse . If you dont mind how your boss treats you and enjoy being mocked and lied upon , this is a perfect place for you. I was so happy and greatful when i got hired but my happiness didn't last to long especially seeing how my once coworkers were also trated and decided to leave. It's sad , i believe thats why they have so many classes thats so they can keep filling vacancies.
Free treats every now and than, the assingment itself is wonderful.
Summer Youth Employment Program (Former Employee) – New York, NY – 4 March 2019
I will go to work and get ready to do some paper work and learn about the issues going around the earth. I learned how to communicate and work with others. Management was very polite and helpful when I needed the help. Everyone was nice to each other. The hardest part of the job is opening up to people and being friendly, you don't know anybody so it's very nerve racking, but once you get comfortable with the job you get comfortable with your co- workers. The most enjoyable part of the job would have to be having a good time at work an\d being so dedicated and interested.
Participant Service Representative (Former Employee) – Dallas, TX – 14 February 2019
Assist military and civilan participants with retirement plans. Low pay for a federal contract job. Two 15 minute breaks, one 30 minute lunch. Annual dart pass. Management and hr sucks, lack of communication. Can lose your job over pettines.
Off every weekend and holiday
No job security, low pay for a contract job, lack of communication, breaks
Supervisor (Former Employee) – Dallas, TX – 9 November 2018
The work is fairly easy and the interaction with participants are normal customer service type calls. Downtown Dallas is a bad place to offer 30 minute lunches. Much was learned during my short time there, as it relates to dealing with retirement plans, so that's a positive; however I have Never seen a larger disconnect between management and the staff they actually manage. Adults talked down to like children. More reactive to the fires of daily life than proactive productive management, working to prevent them. I really couldn't wait to "Get-Out" both figurative and literally.
Reservation Agent (Former Employee) – Saratoga Springs, NY – 31 October 2018
I think that Aspira is a great company that gives opportunity for growth. The supervisory staff made you feel like an integral part of the company. If you made a mistake, they showed you how the situation should have been handled, with no talking down to you.
Driver (Former Employee) – Philadelphia, PA – 22 October 2018
The best part is interacting with the kids and making sure they go to school with a good attitude. Also, it was beneficial having a split shift because you get a break in between shifts so can go home and attend the house run a couple errands before going back for 2nd shift.