Ashley Canada - The Dufresne Group Employee Reviews

Take away all the perks, for example if you give 5% extra discount you’ll be docked by 25% of commission and if you give away 10% then 50% of your commission.

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Official response from Ashley Canada - The Dufresne Group

12 April 2023

Thank you for your honest feedback. Our Employee experience is important to us and we encourage you to reach out to HRServices@dufresne.ca so we can connect. We would love the opportunity to gain additional insight on making it a great place for people to work.

Good company

Sales Associate (Former Employee) - Red Deer, AB - 27 May 2023

They are a good company to work for you can advance fast an i made more money then selling cars for more days and longer hrs. You can move up in the company fast and they train really well also it will help sharpen your math an sales skills for other opportunities in the future.

Pros

Advance fast

Cons

Money could be better

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Official response from Ashley Canada - The Dufresne Group

9 June 2023

Thank you for the great review. We believe in fostering a culture of learning and development, and we are thrilled to know that our sales training initiatives have been instrumental in helping team members like you achieve great success.

Insights into Ashley Canada - The Dufresne Group

Based on 49 survey responses

Areas for improvement

Trust in colleagues
Sense of belonging
General feeling of work happiness

Garbage company that takes advantage of its employees

Sales Representative (Current Employee) - Manitoba - 19 May 2023

Promises of big pay checks but 90% of the team is living on minimum wage. They refused to accommodate my religious needs and I was forced to missed my prayer time on multiple occasions.

Cons

You’ll work every holiday. Only day off is Christmas

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Official response from Ashley Canada - The Dufresne Group

23 May 2023

Thank you for your honest feedback. We are committed to not only providing a great place for our team members to work but also upholding our core values. It is important to us to promote a culture of inclusion and belonging. We encourage you to reach out to HRServices@dufresne.ca so we can gain additional insight on your experience to help us ensure we are creating a positive and inclusive workplace.

Toxic environment

Sales Associate (Former Employee) - Windsor, ON - 6 May 2023

No one respects each other or management. They steal each other’s sales and lie about it. I’ve tried to keep my head down. Once I said something, management and HR did nothing. Micromanaged to the point where staff were stressed out and fighting. They want us to be robots. Sad situation. I loved my job but not the environment. Unfortunately I felt forced to quit because HR or Ashley’s doesn’t make it a safe environment to work in. Toxic work environment.

Pros

None

Cons

Toxic work environment

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Terrible place to work definitely don't recommend

Delivery Driver (Former Employee) - Edmonton, AB - 22 April 2023

No room for any salary advancement due to a landing percentage system that is basically designed so you never make your "quota" to make a salary advancement

Pros

None

Cons

Alot

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Very poor environment

Sales Associate (Former Employee) - Whitby, ON - 21 April 2023

This company needs to hire managers who actually have experience and professionalism instead of enforcers..their pay structure is 100% commission..so that should pretty much explains how poor they are

Pros

Poor

Cons

Poor

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Official response from Ashley Canada - The Dufresne Group

23 May 2023

Thank you for reaching out to us and providing this valuable feedback. We would like the opportunity to discuss how we could improve the employee experience and invite you to contact us at hrservices@dufresne.ca. We believe that by working together, we can create a successful environment for all.

Great play to work

Delivery Driver (Current Employee) - Windsor, ON - 3 April 2023

Opportunity to make above minimum wage. Awesome place to work and to top it off this place takes care off you full benefits and the management on always on point and vary responsive.

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Official response from Ashley Canada - The Dufresne Group

12 April 2023

We are thrilled to hear that you are having a great experience working with a great team at Ashley! We are glad to have you along for the journey.

Not a fan

Selling sales Manager (Former Employee) - Scarborough, ON - 1 April 2023

Wasn’t a fan, overworked, company structure was messy, expectation is that you’ll work any and all hours for little to no compensation. Your top sales people are making way more than you are.

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Horrible place to work

Sales Associate (Former Employee) - Burlington, ON - 24 March 2023

Low pay, bad management, who steal your commissions and unbelievable pressure and micro managing. Sales associates are on commission only but you are expected to clean store for hours each shift. When you do sell most of your sales commissions get stolen from managers or head office vultures. If you like owing money on draw it great. My advice ...stay way clear!!!!

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Official response from Ashley Canada - The Dufresne Group

12 April 2023

We are sorry to hear about your experience and we appreciate you bringing this to our attention. We value your feedback and we are hopeful to learn more about your time at Ashley and how we can improve the team member experience. I encourage you to reach out to hrservices@dufresne.ca to share more details.

Micromanage

Sales Manager (Current Employee) - Richmond Hill, ON - 19 March 2023

You are micromanaged to the smallest particle, with absolutely little or no pay, bad commission structure and harassment. Employee turnover is too much.

Pros

Employee discount

Cons

Long hours, less pay, every day new responsibilities, out of scope responsibilities micromanaging

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Jobs at Ashley Canada - The Dufresne Group

Sales Associate, Full Time

Edmonton, AB

4 days ago

Sales Associate, Full Time

Abbotsford, BC

4 days ago

Sales Associate, Full Time

Salmon Arm, BC

14 days ago

Overall good place to work for

Sales Associate (Former Employee) - Regina, SK - 24 February 2023

Great management and great coworkers. Great work life balance and mangers are very understanding due to circumstances. Wish it could've payed a little more, but for starting up its great.

Pros

Fantastic people

Cons

Shift changes each week

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Official response from Ashley Canada - The Dufresne Group

13 March 2023

Thank you for your kind words and sharing your positive work experience at Ashley Regina!

Don't Work Here. Stressful, fast paced, extreme heavy lifting. Crazy.

Porter (Former Employee) - Winnipeg - 21 January 2023

Don't work here..Stressful, faced pace, extremely heavy. No proper lifting techniques. Once I get the job, I'm told it's part-time not full-time, so no benefits.

Pros

None

Cons

Toxic Work Culture. Not friendly place to work.

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Official response from Ashley Canada - The Dufresne Group

13 March 2023

We appreciate your feedback regarding your time at Ashley. We are committed to providing a safe and healthy work environment and would like to discuss your experience further. We encourage you to reach out to hrservices@dufresne.ca.

High Demand, Low Training

Administrator (Former Employee) - Medicine Hat, AB - 18 January 2023

Sales people on the floor were great for the most part. Sales Lead was amazing and friendly. Front end manager had a poor attitude, said to call if you ever needed help, but never answered the phone and then complained when their lack of training didnt get the job done. Attitude from higher ups needs work.

Pros

Sales People were Great, Mostly Quiet in Store

Cons

Management Lacked Leadership Qualities

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Everything about the job is great, except for upper management

Porter (Former Employee) - Vernon, BC - 11 December 2022

The work at my store was great and the other staff and management were awesome to work with, and felt like actual people unlike TDG. This new company that purchased ours is god awful and simply do not know what they're doing. Lack of communication and actual understanding between the store and upper management is very prevalent, and a number of locations are hemmoraghing staff because of it. If you don't have a robotic corporate mindset, then your as good as gone.

Pros

Staff and direct management are great, work is straightforward and entertaining

Cons

Corporate has no idea how to run a company and do not care about the people in their stores

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Official response from Ashley Canada - The Dufresne Group

13 March 2023

Thank you for sharing your experience with us. We would like to know more about how we can improve on the employee experience, and are hoping you reach out to us at hrservices@dufresne.ca to share more details.

Great workplace, good pay , friendly environment

Selling sales manager (Current Employee) - Windsor, ON - 15 November 2022

I have been there for almost 5 years ! I learned a lot from this career and it’s interesting because you get to work with different type of customers every day .. not boring at all ! If you work hard you will get paid very well !

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Toxic , stay away

Guest (Former Employee) - Winnipeg, MB - 8 November 2022

Interview process should’ve been a red flag from the get go .. you get hired on the spot “ we are family “ - run !!!Management is toxic and manipulative. If you are a good worker , be ready to handle unbearable workload. Favouritism, everyone is depressed and overworked.Be prepared to be micromanaged non-stop.Poor ethical values overall.I aged 20 years in 1 year working there. Training is a joke . One of the absolute worst places I’ve ever worked at.

Pros

Ok benefits

Cons

Toxic managers, toxic culture, angry customers, lots of stress

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Official response from Ashley Canada - The Dufresne Group

13 March 2023

We are sorry to hear about your experience and we appreciate you bringing this to our attention. We value your feedback and we are hopeful to learn more about how we can improve. To connect with us directly, please reach out to hrservices@dufresne.ca

No fun at all.

Sales Associate (Former Employee) - Richmond Hill, ON - 6 November 2022

I have very bad experience with this group. Without minimum payment and a lot of salesperson in all stores means you have to work as free . It’s not fair for employees.

Cons

Work on weekend and no wage

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Great Place To Work

Sales Associate (Current Employee) - Medicine Hat, AB - 26 September 2022

A really great place to work. The culture is pretty good. A little too competitive with senior staff but all around, a great place to work. I actually like going to work everyday.

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Official response from Ashley Canada - The Dufresne Group

13 March 2023

Thank you for sharing your experience with us. We are so happy that you are enjoying your time at Ashley and are glad you are part of our team!

Stressful, fast paced and miserable but good pay

Customer Service Agent (Current Employee) - Winnipeg, MB - 1 September 2022

Nothing to praise about this company, the only good thing is the pay is good.This company always is experimenting different ways to make things easy but ends up making lives hard for their employees.Lazy employees get lazy work and hard working employees are thrown to serving customers who are always calling in angry and escalated. Basically this is all because of their furniture policies, which itself is a different story. Please read that too.All employees are paid same but some get the easy work. No form of rotational system that they follow.Management is a joke. No manager will speak to a customer. All all they care is who has the excellent stats and how can they can not care about employee lives.I wish I had something good, I could say about this company.I will say the benefits are good, but not everything. They only give you 3 paid days for a year, count them as sick/personal days and they do not allow any unpaid personal/sick leave if you are out of those 3 paid days for a year. You can have a day off with doctor’s note though. Don’t even know how can HR allow something like this.You do get paid vacation that you can earn same as any other places though.

Pros

Good pay, Free parking, work from home opportunity

Cons

Stressful, fast-paced environment, No job advancement

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Only people and co workers are the best other than this it was not the good experience

Sales Manager (Current Employee) - Calgary, AB - 16 August 2022

People have really good personality The commission pay is horrible The stress and over load of work is un incredible and not matching the payOpportunity to grow is almost nil as they don’t give opportunities for people inside the structure because they don’t want the business to be affected.you’ll be stuck where you are doing extra work and extra hours without fair pay

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Too many broken promises

Administrative Assistant (Former Employee) - Red Deer, AB - 10 August 2022

Constantly have do deal with unhappy customers that were given the wrong delivery date promised by sales people.I would still be working there if it weren't for the fact I never received proper training as the person training me would always leave early. I could no longer keep up with the work load given to me, so I had to leave the job