Sales Associate (Former Employee) – Burnaby, BC – 4 May 2018
Greeted customers at the door and assisted with purchases • Answered customer questions and advised shoppers about sales • Created attractive displays highlighting seasonal inventory • Identified customer needs and upsold to higher value products as often as possible • Maintained a regular customer base and actively worked to develop lucra tive new customer relationships
Associée aux ventes (Current Employee) – Montréal, QC – 15 August 2018
Salaire minimum et beaucoup de pression est de mise pour atteindre la comission. Comission quand même difficile a aller chercher. Aucune possibilité de parler avec ses collègues sur l'heure du travail, même lorsque la productivité est de mise. TRÈS bonne compréhension pour ce qui de la conciliation travail/étude ainsi que pour les demandes de congés. Aucune possibilité d'augmentation de salaire pour les employés à temps partiel.
Bonne compréhension pour les demandes de congés
Comission difficile à aller chercher ainsi qu'une ambiance négative
Brand Ambassador (Former Employee) – Toronto, ON – 17 May 2018
Worked here for a very short period of time and became very ill during the holiday season. Management didn't care that I was hospitalized. Basically when I called in that day I was hung up on because I was in the hospital management didn't care and ended up terminating me with no written letter or reason.
Good experience to get into the field. But upper management was always pressurizing. NO COMISSION so sales associates only made basic salary. They asked for perfection always. NO weekend off for managers unless asked. There was no rotation or sytem installed so every manager could get at least one weekend off once a month. FREE UNIFORMS. GOOD INSURANCE AFTER 3 MONTHS. Don't stay.
SALES LEAD (Current Employee) – square one – 31 January 2018
I worked at Armani Exchange part-time
Free clothing every new collection to a certain dollar amount. Great discounts there after, 75% off up to certain dollar amount, then unlimited 50% discount.
Minimum pay. Not many (1 or 2) of the sales associate are able to surpass the sale quota (even less in a consistent basis) in order to obtain comission. Specially if you are part time employee and you are given shifts when there is not a lot of traffic. I put clothing as part of the pros, but even so, the pieces are not of great quality. Design, if you are into the street style, yes is good but material wise … Show More
Advice to Management
Set up a better comission structure. Pay up. There is a lot of price margin ( the gap between cost to make - sell price is pretty wide) that will allow you to afford it.
Worldwide brand that. attracts many customers and creates relationships with several groups of people. Very competitive yet friendly working environment where the managers are always friendly and helpful.
Seasonal Sales Associate (Former Employee) – Mississauga, ON – 6 October 2017
the workplace culture was nice. the management was very helpful with any questions that I might have, they made it really easy for me to be comfortable in talking to them regarding any issues relating to my work.I really enjoyed my time working there.
Assistant Store Manager (Former Employee) – Toronto, ON – 28 June 2017
Very challenging environment. The team works on its own. Upper management and HR are awful. They will never respond to any concerns or to emails. The opportunities of advancement are next to none since they will always bring external people to take on the management roles. I would not waste my time with this company. Even though the discounts are a plus the price and quality of the clothing aren't good.
Awful and unprofessional upper management and desinterested HR
Seasonal Sales Associate (Former Employee) – Square one – 3 February 2017
Good working staff, easy going usually busy in the evenings and weekends. Management was very nice. Culture is great. It wasn't really hard at all. Most enjoyable part was helping out customers find what they came in for.
Fun place for students, but empty promises of growth.
Visual Manager (Former Employee) – Metrotown, BC – 7 January 2017
This company is great for students. The hours are very flexible. However, Management is horrible. They promise to promote their employees to keep them but they never follow up on their promises. Always ask for something in writing. Never trust their promises.
Sales Associate (Former Employee) – Toronto, ON – 20 December 2016
Maximizing on customers and being able to create a complete solution for the customer. upselling the customers. interactions with customers throughout the day and with contineous merchandising was organizing customers in an orderly fashion to create and manage the customers and ensure full sales.
BRAND AMBASSADOR (Current Employee) – Mississauga, ON – 15 November 2016
Easy to work there, they train you very well. Strict on standards however they do give you more than enough time to get it done. They are also very good with scheduling around tests or exams if you are a student.
Sales Associate (Former Employee) – Edmonton, AB – 21 September 2016
The change in management is constant as often managers find better opportunities elsewhere in terms of advancement. Management did not guide or lead the team in a adequate manner as management was strict and rigid which created tension between employees and management. Constant turn over was visible during my last couple months working there. On the other hand, the company's culture focuses a lot in customer service which is a big factor in their success and most employees were customer service oriented and everyone had great interpersonal skills which made it easier and comfortable for me to work there.
Company going through a transition in need of better management
Assistant Manager (Former Employee) – Toronto, ON – 27 June 2016
I worked for Armani Exchange for a little over three years. I found the upper management to be quite disorganized which was extremely frustrating for me. I also found that the managers didn't focus on the development of their managers/teams as much as they should have. However, if you have the right district manager, this is an enjoyable company to work for. Competitive pay and benefits for managers, and clothing discounts.
discounts, pay, benefits
didn't appreciate their staff, you feel dispensable