Fast-paced, multi-tasked and fun!
South common location 308
Typical day is greeting and helping customers, working the cash desk, putting out stock, merchandising and RECOVERY (cleaning up after messy customers). Usually you will be assigned a “task” to do (ex. unpacking shoes) while you help customers throughout the day. You need to be capable of multi-tasking!
Management was pretty good. They were understanding and supportive of employees most of the time, however there were a few instances where I saw mild favouritism. Head office was also not always the best. Overall the team was pretty good, though!
The job is a bit physically strenuous (ex. lifting heavy boxes, standing the whole 8 hour shift). 4/5 hour shifts get no break, and then anything over 5 hours get one 30 minute break.
Customers can be pretty difficult, but you get used to it and it helps build up your social skills a lot. I am now a master at conflict resolution and communication! My fellow employees were also very good at helping each other out whenever we needed it.
Overall, I would recommend working here. I worked here for about 1.5 years and it was my first job. It was a great first job because you have lots of different responsibilities so you learn lots. It's not a super easy job and it keeps you busy, but it's definitely a rewarding and great experience!