Customer Service (Current Employee) – Kitchener, ON – 23 April 2018
Ardene has a pretty positive environment with friendly management. The fact that only girls work there does cause some drama with gossip, but as long as you can separate your work life from your personal life you'll be fine.
Sales Associate (Former Employee) – Toronto, ON – 16 April 2018
The managers would act in a professional but welcoming manner, this made it so that it would be easy for sales associates to approach the managers with difficulties and ask for help. I learned how to interact with customers and how to meet the customers needs. The most enjoyable part of the job was learning how to better my communication skills with co workers and customers.
Third Key Holder (Former Employee) – Prince Albert, SK – 16 April 2018
When I worked at Ardene's, I would clock in. Then I would go see the manager and ask what my tasks were for today. After that, I would go complete my task, while doing customer service at the same. While doing customer service, I would help out at the cash register, help customers pick out items for their loved ones. At the end of the day, I would help clean up, or help cash out the cash register.
Third Key Holder (Current Employee) – AB – 12 April 2018
Really depends on the location you're at, the overall vibe could either be positive or negative. Nothing in between. Co-workers will make your shift worth while, however management is another story. Work is very repetitive, but what else would you expect for a retail position. You really need to pay attention to detail, if not, then all your work may have gone to waste if it doesn't fit what the manager likes.
Overall, this company itself is growing and it's great to see how successful Ardene will be. However, unless all stores move into bigger spaces, be prepared to deal with a lot of merchandise, and a lot of stuffed t-stands and tables, because there is no such thing as back-stock with this company.
It’s okay if you’re willing to settle for mediocracy.
Third Key Holder (Current Employee) – Ontario – 11 April 2018
While working for the company, you learn that the only thing you like is your discount and maybe the people you work with, and even saying that is a bit of a stretch. Management is horrible, and don’t even get me started on the higher ups because they just let managers get away with anything they want. Stock every week is absolutely outrageous and you’re not allowed to keep any over stock in the back room like most stores. You literally have to stuff every shelf, table, and t-stand as full as possible and deal with the messy consequences later. Hours are extremely inconsistent. Like I said at first, the only thing the job is good for, is first pick of the new Merch and the discount. It’s a good first job, for maybe a year or so, but no more than that. You cannot move up in that company whatsoever because managers and DMs stay for 10+ years. If you want a chill, laid back type of job then apply. If you want something serious and something you can move up in and get raises, just keep moving because you won’t find it here.
Seasonal/ Part-time Associate (Former Employee) – Leamington, ON – 6 April 2018
customer service is a very demanding job type. Ardene is generally focused on a specific group of customers which makes it a little more guided on the type of service you need to provide. The customers were always very friendly and the management is even more friendly and helpful. I was trained for an appropriate amount of time and never was asked to do anything other that what I was trained for. Customer service through retail is an amazing way to build your skills or to even tone skills further in a slower pace environment.
Third Key Holder (Current Employee) – Red Deer, AB – 5 April 2018
My manager is the absolute best and all my other coworkers are amazing. They are my second family and I don't know I would be without them. I love the clothes we sell hence why I never have a pay check but overall for our store is awesome.
Management only care about themselves. There's no benefits offered. Super cheap compared to other retail company. Workers only get 15% off while most retail jobs offer 50% off even for sales associate. Always understaffed so we always ended up working more.
Sales Associate (Former Employee) – Kitchener, ON – 30 March 2018
Great social atmosphere, friendly coworkers, easy retail job, not too many difficult customers, management and lead associates effective trainers, staff approachable and friendly to ask any questions or concerns to.
Sales Associate (Former Employee) – Toronto, ON – 29 March 2018
They were nasty and cruel to everyone that wasn't Filipino. I was micro-managed and purposely given shifts I couldn't attend as they were trying to get rid of me. 95% of our customers were homeless/poverty stricken people. This is the Yonge St. location by the way, just down the street from the Eaton Centre.
Sales Associate (Current Employee) – Brampton, ON – 24 March 2018
The team is very fun to work with, and direct management is amazing. District managers are the most unprofessional I have ever encountered. Hours are inconsistent from week to week. The discount is incredible!
constantly expected to be perfect, make no mistakes, and mange 15 things at once and complete all within an impossible time limit. run back and forth constantly while still being told your not doing enough. customers are always hostile over the no cash refunds policy.