Happiness score is 52 out of 100
3.5 out of 5 stars.
Write a review

Arby's Employee Reviews for Customer Service Associate / Cashier

Review this company
Job Title
Customer Service Associate / Cashier13 reviews
Canada13 reviews

Ratings by category

3.4Work-life balance

Sort by

Found 13 reviews matching the searchSee all 13,316 reviews

It was fun and comfortable with the people I am working with.

Indeed featured review

The most useful review selected by Indeed
People that I work with were very kind and patient to me. They did their best to make sure that I learned all the tasks and duties that were assigned for me.
Was this review helpful?


I loved working at Arby's. Great work environment and even better management. The renovations made the restaurant easier to maintain and keep clean which is amazing.




Cleaning the bathroom
Was this review helpful?

Insights into Arby's

Based on 41 survey responses
Areas for improvement
  • Support from manager
  • General feeling of work happiness
  • Trust in colleagues

Talking the day away

Whenever the day was slow we staff, would kill time and socialize while attending to our responsibilities and duties. Plus the food was great to order on your days off.
Was this review helpful?

amazing work place

i worked here for almost 1 year, i left this work place because i found that there was a lot of drama and i didn't like it, i also wasn't really getting the hours i was hoping to. but overall this workplace was amazing with awesome managers and supervisors!!
Was this review helpful?

fun workplace

I learned to open and close the restaurant with nice people. I also worked at the drive through position which was a little more fast paced. I had a very good manager at this job.


discount on food


the area it was located
Was this review helpful?

Rate your recent company

Share your experience to help others

Was good

This was in the city so this place was a busy place i liked working there u were usally busy and i got to do diffrent jobs there the management was goid nice people to work for


A percentage off


Minum wage
Was this review helpful?

great job place

they where great people i always came to work on time and they even called me in for other employess . i just wish they didnd closed down


the hours


the hours
Was this review helpful?

productive work experiance

I have learned at this job about team work and good work exoeriance with the coworkers. I remember the day when my coworkers and we had a farewell at my work.
Was this review helpful?

productive work experiance

this was my first job in my life and I had a good experience with my coworkers and the enjoyable part of the job was team work.
Was this review helpful?

bad managment

the manager was very rude. it was a mess in there. i didnt like working for arbys at all. i dont think id ever work for arbys again unless they have a new better manager.
Was this review helpful?

A fun and friendly environment!

Skills that I built with Arby's: Communicate clearly and positively with coworkers and management Mastered point-of-service (POS) computer system for automated order taking Handled currency and credit transactions quickly and accurately Followed procedures for safe food preparation, assembly and presentation Built loyal clientele through friendly interactions and consistent appreciation Resolved complaints promptly and professionally Took initiative to find extra tasks when scheduled duties were completed
Was this review helpful?

Great place to work

Working at Arby's was also a great experience because its with the food industry and it teaches you how to handle fast paced environments and dissatisfied customers. The co-workers were great I have made a lot of friends there that I still talk to now. The management was off at times and not really organized but overall it was alright. The hardest part of that job was getting co-workers to do things right and not just slack off and do the job half fast. I had to push certain people to do their job right. The enjoyable part was free food at the end of the shift and being able to listen to music and have fun while cleaning the store after hours.


50% off meals
Was this review helpful?

Stressful, over-dependent workplace

Most of my shifts started at 3 or 5 and went until 11. Throughout each shift, I had to prepare food, run the cash register, clean, and assist customers with their every need. I didn't really learn anything I didn't already know. Management wasn't exactly my idea of the perfect team. The opening manager had a low work ethic. She did a minimal amount of work, and instead talked about games all day. The Closing manager was like a child in a man's body. He never took anything seriously and always got noticeably stressed out at night. My co-workers were pretty much the same as the managers. The hardest part of the job was the hours. Everyone relied too heavily on me to finish EVERYTHING. The most enjoyable part was being able to go home at night


lack of seriousness, low pay, no benefits
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at Arby's. Our community is ready to answer.Ask a Question

Overall rating

Based on 13,316 reviews

Ratings by category

3.4 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Salary/Benefits
3.1 out of 5 stars for Job security/advancement
3.3 out of 5 stars for Management
3.3 out of 5 stars for Culture

Compare Arby's with

  • Companies
  • Arby's
  • Employee reviews
  • Customer Service Associate / Cashier