Arby's Employee Reviews in Edmonton, AB

Ever since we change manager, work shift decreases, super strict rules were implemented and there is no consideration anymore. Unlike before where that even i have complicated schedule with school, I can get at least 20 hours bi-weekly.

Pros

good relationship with co-workers

Cons

not enough hours

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Fun place to work

Cashier (Former Employee) - Edmonton, AB - 20 July 2021

I would start at 8 am by baking potatoes, getting the restaurant ready for the day ahead, I learned how to become an assistant manager, the hardest part of the job was standing for 8 hours, and the most enjoyable part of the job was all my great co-workers.

Cons

Long hours

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Jobs at Arby's

in Edmonton, AB

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food counter attendant

Edmonton, AB

30+ days ago

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Sherwood Park, AB

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food service supervisor

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food service supervisor

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Fun and learning workplace

Server (Current Employee) - Edmonton, AB - 22 May 2020

Sometime it's busy and sometime slow. But I learn lots of things while working there. I learn management skills. I manage staff during my shift. There is nothing that I found hard while working with them.

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Best place

Supervisor (Former Employee) - Edmonton, AB - 22 February 2020

Best employer. Very friendly environment and staff. Best place to work at. Had a very good experience working at Arby's. Very clean restaurant. Well maintained.

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with the new management and with my high rate of 18.99, I was not given hour.

Assistant Manager (Former Employee) - Edmonton, AB - 1 February 2020

Since day 1, I worked in Arby's I am already a supervisor working night shift for the longest time since no one wants the evening shift. But being a temporary foreign worker I only have the minimum wage of 11.65 but I do have 50 plus hours to have at least a supervisor salary. Then before the manager they chose was terminated he make my salary 18.99 and gave me an assistant manager title but the new manager doesn't like it so I get only 22 hours in a week because of that rate even I am a full timer. I just resigned because even I already talked to him and promise to give me at least 35 hours per week it never happen, it is just implying that he don't want me anymore. The owner doesn't even care even if I don't even have any benefits in that company I worked for 7 years and have been there running the store for 3 years without a manager. I just felt so used and never been acknowledge by the owners.

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Insights into Arby's

Based on 94 survey responses

What people like

Clear sense of purpose
Feeling of personal appreciation
Supportive environment

Areas for improvement

General feeling of work happiness
Sense of belonging
Support from manager

Very nice experience

General Manager (Former Employee) - Edmonton, AB - 21 January 2019

It was a very good experience and I really enjoy working with my team. It was an employer's decision to replaced me and try something different with the restaurant.

Pros

Fun to work

Cons

Employee shortage

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comforting environment, safe and fun workplace

CREW (CASHIER, DRIVE THRU, RUNNER) (Former Employee) - Edmonton, AB - 21 December 2018

as a cashier, giving the best customer service is a must. it is hard to deal with customers that is going to blame me or get mad for things that I do no control like the pricing, portioning of the food, etc. nonetheless, my workplace was safe and I felt like my coworkers always have my back and would help me out anytime im having trouble dealing with problems in the store.

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Fun and enjoyable environment

Food Service Attendant (Current Employee) - Edmonton, AB - 13 November 2018

Working in a fast paced environment is tiring and fun at the same. During busy hours we need to reach the target time that we needed and also reach a desired quality of the product. Even though its busy we still have time to laugh of everyone joke to ease the busy day. We also learn to work as a team to make the work much faster. The management was also accommodating especially to our schedule.

Pros

Free lunch and fun workmates

Cons

no benefits

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Its an okay workplace

Team Member & Cashier (Former Employee) - Edmonton, AB - 2 October 2018

When i started working there I was trained to do all around duty and was mainly doing the cash, the peoples i worked with are fun to be around and verry helpful to fulfill duty.

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fun place

Cashier (Former Employee) - Edmonton, AB - 8 May 2018

this place is a really nice place to work at but there aren't a lot of people coming in during the day so some days got really boring to work there. Overall it was a good experience

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Nice Experience

Supervisor (Former Employee) - Edmonton, AB - 28 February 2018

This was my first job. They trained me and helped nurture my customer service skills. They also shaped me into the employee I am today. They also had a great outlook on customer service responsibility.

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wonderful place and people to work with

Supervisor/Manager (Former Employee) - Edmonton, AB - 9 February 2018

I learned a lot about customer service and how the typical day starts at a restaurant from opening to closing. The lunch hours and supper hours were very stressful and always go go go to get customers orders made and packaged for them in less then a minute. Making our customers happy was always number 1. My co-workers and I made a great team and thrived to be successful and always helped each other out when we ourselves were not busy attending to customers.

Pros

free lunches

Cons

salary

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Okay job

Front-line Staff Member (Former Employee) - Edmonton, AB - 4 February 2018

For a first time job, it was decent. As a front liner, you get the needed experience to build your career in the future, such as dealing with customers, doing transactions, etc.

Pros

Free food

Cons

Cleaning the washrooms lol

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Very fun to work with and easy tasks

Cashier (Former Employee) - Edmonton, AB - 31 May 2017

Very fun place to work and enjoyable environment. I learned how to patient in dealing with customer complaints and also got along with the management since they are friendly and respectful.

Pros

Free food

Cons

Flexible hours

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Was good

Cashier/Customer Service (Former Employee) - Edmonton, AB - 8 March 2017

This was in the city so this place was a busy place i liked working there u were usally busy and i got to do diffrent jobs there the management was goid nice people to work for

Pros

A percentage off

Cons

Minum wage

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An experience

Cashier (Former Employee) - Edmonton, AB - 26 September 2016

I've gained a lot from Arby's, especially it being a first job. I really enjoyed working there with my co-workers. It was my first job and it was a really good experience, I wish I had worked there longer but it was just a summer job before I started my first year of high school.

Pros

Excellent, understanding boss & good co-workers with positive attitudes.

Cons

none

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very impressed with managment

Cashier (Former Employee) - Edmonton, AB - 25 February 2016

A typical day at work is steady customers for breakfast and lunch and maintain a clean work environment. A very nice place to work good hours and good co-workers.

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fun workplace

Cashier (Former Employee) - Edmonton, AB - 21 April 2015

-the good part of the workplace was the people i was working with -the people were friendly -all the task was easy -i learned to handle costumers in a nice way

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Great opportunity train myself

Cashier and Food Server (Former Employee) - Edmonton, AB - 29 December 2014

Throughout the years working part time in Arby's. I learned the ability to work in fast-paced environment, to cooperate with others to ensure a positive working environment. And most importantly, I learned to communicate with customers to meet their needs.

Pros

First work experience

Cons

less relative to my current goal for career.

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arbys was fun

Shift Manager (Former Employee) - Edmonton, AB - 1 October 2014

Arbys was a very busy and competitve for drive thru times that iv'e seen besides Tim Horton. I learned so much about keeping evrything sanitized and organized as well as saving all data of inventory and what was used during the day and comparing it with our daily sales of all menu items and at the end of the day we would know if we were short on for example beef or chicken strips because we kept count of all our wastes and count of all our sales. it was very important to weigh anything else that couldn't be counted so we would be able to keep track of our fries ect.. i learned alot about computers working there.

Pros

how fast the time went by

Cons

working very late and closing with just two of us.

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Only good as a first job

Cashier (Former Employee) - Edmonton, AB - 19 March 2014

I would recommend working at Arby's to gain experience in the service industry, but not as a full-time job. I was never given a raise while working there (you are started at minimum wage), and my boss - the general manager - was very unpleasant. Working at a drive-through is also difficult, as you are not interacting directly with the customer. The hours make sense for a student and are flexible, though.

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