Arbor Memorial Employee Reviews

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2.0
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Great potential for long term career, however toxic management structure
Mortician (Former Employee) –  Richmond, BC13 February 2019
Guiding families through terrible losses was an honor.
The hardest part of the job was living up to corporate expectations of up sales and unpaid over time.
Pros
Free coffee, helping
Cons
Toxic work environment
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1.0
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Toxic
Sales Representative (Former Employee) –  Toronto, ON28 January 2019
A toxic culture. Difficult for new hires to make a decent income. For the few that have the proper skills and attitude, it can be a lucrative career, but it requires you to sell overpriced products to people with few other options, often at the worst time of their lives. Some managers are Ok, and good people, Others are disgusting human beings with no concern for the families they are serving, who are only interested in lining their pockets.
Pros
Income, if your manager likes you.
Cons
Requires you to forget your basic human decency at times
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5.0
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Meaningful work making a difference
Family Service Director (Current Employee) –  Glen Lawn Winnipeg8 December 2018
I have been at Glen Lawn over seven years and look forward to many more years with Arbor. Lots of great opportunities here for those who want to be challenged, learn and grow. Arbor is continually changing and adapting. I love the meaningful work, great people and great benefits.
Pros
Meaningful work, great people and benefits.
Cons
Some evening and weekend work but has above average income.
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5.0
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Great company if you're motivated.
Sales Representative (Current Employee) –  Ottawa, ON6 December 2018
I see negative reviews about this amazing company and it sours my mood cause only losers with no drive or ambition would feel badly about this place.

Arbor provided an above average eraning potential to anyone who has the drive to sell something that, at the end of the day, is truly rewarding.

As a pre-arrangement salesperson we help guide consumer the difficult end of life decisions before a death has actually occurred so that families can be adequately prepared for the worst and avoid the disaster of dealing with it at the most difficult time.

The company offers tremendous support and encouragement, work tirelessly to help employees bget ahead, provide endless bonuses, contests, and perks to keep you motivated and really for the extra mile to make your life feel purposeful.

Is it any wonder they made the list of Best Managed Companies this year?
Pros
Great work environment, awesome perks.
Cons
None
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5.0
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Best Managed Company
Branch Manager (Current Employee) –  Cedar, BC6 December 2018
Finding Arbor was one of the most fortunate accidents of my entire working life.

Whereas the typical underachiever may have some issues with the grind required to be successful, for the self-motivated, ambitious, goal-oriented individual who values serving families while enjoying an above average income, this is the perfect fit.

You get flexibility that's almost unheard of, great commissions, constant bonuses and sales competitions, top level benefits, and continuous development and training all the while getting the satisfaction of helping families through a difficult planning process.

I've been promoted three times over five years and have never been more support in my transitions than one would expect.

It's truly been a pleasure working with everyone on this fantastic team and has been the most rewarding career I've undertaken.
Pros
Income, personal fulfillment.
Cons
None
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5.0
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Learned Bank Reconcilations
Accountant (Former Employee) –  Toronto, ON21 November 2018
Import bank statements daily from the bank and did cash flow report for the CEO. did bank reconciliations for more than 40 branches. Prepared monthly financial statements for branches.
Pros
Learned a lot good management.
Cons
shortage of work because of the new system.
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4.0
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Can be demanding and fast paced but rewarding at the end of the day
Senior Branch Administrator (Former Employee) –  Brampton Ontario24 August 2018
Typical day at work can be fast paced but fulfilling at the end of the day because you were able to serve a family in a time of need.
What I learned in this business is to live life to the fullest and that I greatly enjoy serving the community even in the most extreme circumstances involving a family and their loved ones.
Management I believe is important because it brings structure and helps to initiate ideas and team builds staff. I was fortunate to have a good manager.

Workplace culture was at times stressful because you wanted to be the best at serving families but it was also rewarding because you worked as a team.

Hardest part of the job was striving to give to all families the best quality of services also while keeping up with demanding side of your administrative duties.

Most enjoyable part of the job is knowing that a family was served to the best and that you were part of that team.
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1.0
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Awful Company
Pré Planning Sales (Former Employee) –  Etobicoke, ON22 June 2018
This was the single most awful job I have ever had. Arbor memorial has no respect for families who have experienced or will be experiencing loss. I will never recommended Arbor. Ever. Run as fast as you can because it is NOT worth it. They use pushy sales tactics to prey on grieving families. I hardly lasted a month because I felt so dirty working here.
Pros
Absolutely none
Cons
Everything
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1.0
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Pre-planning Director
Pre-Planning Director (Former Employee) –  Windsor, ON11 June 2018
High pressure sales of an antiquated product. Revolving door culture. Job was pitched as "make your own hours" yet they have a mandatory attendance policy of 7 meetings a week which is designed to keep you in the office at all times. Quotas on phone calls and appointments. In one year I saw 16 people come and go. Red flags all over. Saw desperate sales staff muscle the product on people that truly could not afford it. Many with seasoned sales experience could not make money. 100% commission.
Pros
None.
Cons
Long hours. Not family friendly. Revolving door. Hostile sales manager.
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2.0
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Hard to get ahead
Pre Planning (Former Employee) –  Durham Region, ON16 February 2018
Great people to work for but the leads that are provided have been recycled and passed along to the new salespeople. Some leads have do not contact in the notes from the previous reps but the just keep calling. Leads are generated from malls, trade shows. The consumer thinks they are filling out a ballot for a contest but in reality, it's to be contacted about pre planning. Takes at least a year to make any money. They say there's no cold calling, but when your calling people that haven't been called in years......it's a cold call.
Pros
Management, training
Cons
No money, bad leads.
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5.0
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Great place to grow your career.
Senior Marketing Manager (Former Employee) –  Toronto, ON2 January 2018
The management really take the time to learn about what an employee is hoping to gain from their time at the company and encourage personal and professional growth.
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4.0
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Ideal for young people
Groundskeeper (Current Employee) –  Fonthill, ON21 November 2017
I would say it is a very nice establishment to work for if you are a young person or student. Usually hires for only spring and summer months must have a valid drivers licence.
Pros
Outdoors
Cons
Some days can be very hot
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1.0
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Great money if you are willing to work for it but vey toxic/unfair/incompetent management
Pre-Planning Director - Sales (Former Employee) –  Toronto, ON18 November 2017
If you want to be treated fairly and with respect, do not work here! Often your hard earned work and commission is given to manager favourites.
This company has NO integrity, transparency or care for their employees, using them for free labour.
Managers are dishonest, unprofessional, uneducated and have no formal management training or experience and are hired based on favouritism.
Great commission structure if you are willing to work and fight with your co-workers and management for it.
Pros
Great commission structure
Cons
Toxic, unfair, unprofessional environment.
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3.0
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simple job
Accounts Payable Clerk (Temporary) (Former Employee) –  Toronto, ON15 October 2017
• Receiving and sorting mail
• Processing and posting high volume invoices on a daily basis
• Matching cheques and EFT payments to corresponding invoices
• Filing, copying, mailing and scanning
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2.0
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High pressure sales
Family Counsellor & Pre Planning Director (Former Employee) –  Toronto, ON18 September 2017
When I worked there sales reps were strictly commissioned. High pressure to push customers into sales, meet quotas, mislead clients. Sales reps stole clients from each other, back stabbing cut throat environment
Pros
Beautiful setting, free parking
Cons
Aggressive sales
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1.0
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Time to move on...
Senior Funeral Director and Embalmer (Former Employee) –  Calgary, AB16 August 2017
I found the leadership weak.
Staff accountability not a priority.
After three decades, it is still an all-boys profession.


It has been and always will be a privilege serving families.
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3.0
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Positive depending on what department you work in
Administrator (Former Employee) –  Toronto, ON8 June 2017
Positive depending on what department you work in; often can be disheartening as you can be made to feel like there is little chance of progression within the company.
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2.0
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False Job Description
Cemetery Director (Former Employee) –  Sherwood Park, AB22 December 2016
First off, I loved the work. Everything about bringing people comfort in their time of grief gave me great pleasure.

The issue is the job description. Expect to be micromanaged. You do not get to make your own schedule and we often end up working 70+ hour weeks. Management is under strict pressure to produce and that trickles down. Expect to be belittled if your quotas aren't met for the week.

Co workers are varied. Some great, some sleazy. Expect a lot of distrust.

Management overrides are substantial (6-8%)
Pros
The work. Serving families. The family apprication.
Cons
long hours. Micromanaged. Managment. Job demands. Full Commission
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5.0
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You get what you put in.
Family Service Director (Current Employee) –  Winnipeg, MB28 October 2016
Working here is like owning your own business. It's what you make it. Great culture great people. It gives me the opportunity to help others and find value in my work.
Pros
Opportunities for advancement
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2.0
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Old school/old boys club with dictatorial managment style.
Sales Representative (Former Employee) –  Vancouver, BC14 October 2016
The company is stuck in the old days, lacks direction in marketing and doesn't provide adequate lead generation. The sales approach and process is from the 70's. Since privatizing, the company has become $ focused at the expense of all else and only pays lip-service to valuing customers or staff. Work-life balance is poor due to the effort required in numerous areas to achieve a decent income; all the while down-loading administrative functions onto sales staff in a cost savings down- sizing of administrative staff. Free labour on the backs of commission sales staff.
There is verbal abuse and lack of respect of the staff, favoritism, cronyism and genuine lack of caring for the sales employee, misrepresentation of income expectations and job duties. Overall, a dinosaur of a company.
Pros
beautiful properties, caring staff, not management.
Cons
see below
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Overall rating

3.3
Based on 38 reviews
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3.5Work/Life Balance
3.3Salary/Benefits
3.2Job Security/Advancement
3.1Management
3.2Culture