Sales consultant (Current Employee) – Northampton – 5 July 2018
Not a great company in terms of career growing and empowerment. I've been working here for 8 years and I haven't been given the chance to progress in my career, although I made sure to work hard and achieve my objectives.
BILLING SPECIALIST (Former Employee) – Atlanta, GA – 26 January 2018
During my time as a contractor at Aptean, the company was just starting up. It was a merger between to companies. I had little to no training, I was unable to ask questions, and when I did start to get acclimated to the position and sales piece was added to what was suppose to be an accounting support role.
Unorganized and not enough employee training or development
Credits and Collections Specialist (Former Employee) – Sandy Springs, GA – 24 August 2017
Some of the people were fine to work with, but the company underwent some big changes and partly relocated to Poland. Was able to go to train the new hires, but many people were let go due to this and by the end, few people cared to continue working there.
Even though they are a software company, they spent more time on maintaining the ARR and less on innovation. From a product manager perspective, that limited my flexibility on creating new software ideas
Senior Analyst (Current Employee) – Indianapolis, IN – 12 April 2017
What used to be a good company is now a company focused on cutting costs, which means moving as many jobs as possible to India and Poland. Advancement in the US is only possible if you're willing to relocate to Atlanta.
Good teams exist if you can ignore the politics at the management level.
Engineer (Former Employee) – Home office based – 27 January 2017
Wake up check help desk tickets first. If not tickets work on current projects. Always work on tickets first to correct issues that occurs for our clients. Since I work from home I need to google issues that comes up with clients. Most of the time I will need to work on servers issues after hours, not to interfere with other clients that is currently working on the system.
Manager -Facilities and HR (Former Employee) – Bangalore, KA – 1 September 2015
Good Young and Energetic Team. Flexible in working hours.Good Facility or work place. Good Co workers. Nice location in centre of the city. Very accessible. At least my immediate supervisor was very approachable.
Senior IT Support Analyst (Former Employee) – Atlanta, GA – 26 August 2015
It was my first job. Left when they sold it as a to an individual owner. Fast food life, not the best but as a first job you get to learn a lot. Customer experience can be rewarding and at other times they see you as dirt.
Software Developer (Former Employee) – Atlanta – 27 May 2015
I was a developer there for just under 2 years. The entire time I was there the majority of developers were looking for other work and were completely miserable working on the products that Aptean had recently acquired. Turnover rates are high because the majority of the work is SE which is just glorified customer support. Which would be fine for entry level work if anyone knew anything about the products. Everyone that knew anything about Pivotal has been let go so that SE team is just guessing. Ross SE is just the remnants of the China branch that didn't get laid off. Layoffs happen every quarter, the company will under perform in sales, some higher ups will get fired, a new one will come in and change things up to fix the company, repeat. Most of the development is going to India, those remaining in the Atlanta office are on a short timeline.
You can get away with doing nothing for a long time.
Insecurity, no advancement opportunities, the work isn't challenging, and the culture is bad